Resources
This holds all the resources we need.
What is IKC
You see AP/RP ($33.00) when quoting a change, how is this explained to the insured?
What is your policy will decrease $33 for the rest of the term
This is a place you can go to see what changed on an auto policy.
What is PCtool or Transaction History
If an insured wanted to be protected for their vehicle if they are found at fault for an accident, what coverage should they carry?
What is Collision
What information can we release to a driver on a policy?
What is none, unless authorized by NI
This outlines the necessary requirements for eligibility.
What is Agent Guide
CA Select Auto Policy cancelled on 10/25/2024 and they are calling today to pay. What date does the policy become effective as of?
What is 10/25/2024
Where do we check if continuous insurance coverage is a requirement for a rewrite?
What is the Agent Guide
How do you change coverage A on a home policy?
What is run the ISO 360 report.
What changes can a mortgage company make to a home policy if listed?
What is mortgagee clause
These can be found on job aids that are crucial to go over with the insured.
What is Risk Questions
You quote adding a vehicle, the prorated increase is $609. Their current monthly bill is $197 and they have 7 unbilled bills left - what is their new monthly amount?
What is $284
When adding a vehicle in CA what question(s) do you have to ask there but not in other states?
What is odometer reading or annual mileage
This policy is an option if the insured wants to protect assets and get additional liability.
What is PUP / Umbrella Policy
What information can you give a police officer calling to verify insurance?
What is none unless authorized by the insured.
This is a legal agreement that we can use to find definitions, special limits and exclusions.
What is Policy Contract (Jacket)
You quote removing a driver, it removes $900. Their monthly bills are $500. They have a minimum due of $500 and 4 unbilled bills to follow. What do they expect to pay this month and next month? (installment fees not included in scenario)
What is $0 this month and $400 next month
What are 5 of the Named Covered Perils on a home policy?
What is 5 of:
This coverage allows damaged parts that need replacement to be replaced with new parts that are produced by or for the manufacturer of their car.
What is OEM (Original Equipment Manufacturer Parts Coverage)
Who needs to sign the PA Act 6 Forms?
Is this an approved override? UW approval is required to backdate an endorsement between 30 and 60 days from today.
What is yes
The insureds DE auto policy is about to renew on 12/1/2024 - their policy just cancelled yesterday, 11/12/24. They haven't had any accidents or claims, what do you do?
What is do not process reinstatement since its within 35 days of the renewal. Collect any balances and send to rewrites
An insured is eligible for reinstatement in CA - this is their 2nd cancellation in the last 36 months. How do you determine that amount needed to reinstate?
What is look at the cancellation notice, total due amount.
What is replacement value for personal property?
Replacement Value means the current cost at the time of loss without deduction for depreciation to replace the damaged, destroyed or stolen property with articles of like kind and quality.
What are the documents needed from the trustee is the NI passes away and they want to cancel the auto policy?
What is trust documents and proof of ownership (registration).