Show:
Selling iPF
True or False
How should I respond?
Potpourri
100 Series or 1000 Series
100
I am selling one of Canon's 17", 24" or 36" printers. What are the TWO things I should sell with the printer without fail?
An additional set of ink and media.
100
All our printers print at 2400x2400 dpi maximum resolution.
False. 2400x1200 dpi.
100
I need to print from ??? program. Can do I do that with your imagePROGRAF printer?
Any Windows or Macintosh application that supports standard Windows or Macintosh printer drivers can print to our imagePROGRAF printers. Does your application support standard printer drivers??
100
How long does it take to print a D-sized CAD print in draft mode on bond paper with a iPF750?
28seconds.net
100
What is the key difference in the color ink found in our 100's series printers versus the color ink found in our 1000's series?
100 series printers use DYE color ink. 1000 series printers use PIGMENT color ink.
200
I am selling one of Canon's 44" or 60" printers. What should I also sell with the printer without fail?
Plenty of media. More ink if budget allows.
200
I only print b/w CAD prints on my iPF750. I will eventually run out of the other ink colors as well.
True. Callibration, head cleaning and reactive ink technology all use ink.
200
Will this 3rd party media work in your printer?
We really don't know. It is incumbent on the user to contact the media mfr. or supplier to request compatibility to our printer before purchasing our printer. If you have a sample of the media, we can always run a test print for you.
200
Tell me the 2 of the 3 most common print sizes used in technical document printing. Name and dimensions please.
D-size 24"x36", E-size 36"x48" and E1 30"x42".
200
This series of printers is best suited for CAD printing and general use printing.
100 Series
300
Why does some Canon media ship with 2" cores and some media ship with 3" cores?
Usually thicker or heavier media ships with 3" cores so as to prevent media near the end of the roll from hitting and damaging the print head.
300
I have a USB hard drive with PDF files. I can plug that HDD into the USB port on the back of the new iPF8300S and print without a computer.
False. You must always use a computer to print to the iPF.
300
Sales rep: My customer is having a problem printing to his printer, can you help me?
One option: Please call CITS 800.423.2366
300
Name two of the three ways a user can determine the level of ink in our printers?
1. Status Monitor / RUI. 2. LED lights. 3. LCD panel of the printer.
300
Name two key differences between DYE color ink and PIGMENT color ink.
1. Pigment ink has significantly better resistance to fade against UV light. 2. Ink cost. $0.36/ml iPF750 vrs. $0.43/ml iPF6300. 3. Ink quality/color gamut
400
When do I need Postscript or a 3rd party RIP?
1. Spot color matching. 2. Advanced workflow printing. 3. Graphic intensive applications (Illustrator). 4. Multiple device support. 5. Create ICC profiles. 6. Advanced job accounting, etc. Otherwise our iPF printer drivers will work just fine 99% of the time.
400
The HDD built into our printers cannot be removed for storage and safekeeping.
True. HDD are fixed into the printer and cannot be removed. You can however, depending the age of the printer, initiate a DoD hard drive erase function.
400
I am concerned about color drift and callibration.
Not to worry, all our printers have automatic built-in calibration that creates a stable printing platform for consistently accurate color reproduction.
400
Name at least two benefits to having a HDD built into the imagePROGRAF printer.
1. Faster spooling for larger files - frees up your workstation sooner. 2. Mailbox file storage. 3. More advanced Accounting Manager capabilities. 4. Reprint last 100 jobs sent without respooling. 5. Printer can be used in larger workgroup environments with fewer bottlenecks than a printer w/o a HDD.
400
I need to print on a widest possible range of media including vinyl, adhesive banner, backlit film, etc.
1000 Series
500
What are the five primary consumables used by our imagePROGRAF printers?
Ink, media, maintenance cartridge, print head and cutter blade
500
I have a sheet of 11x17 photo paper. I can load this into the iPF5100 and create a borderless print.
False. Borderless printing can only be done on certain preset (1) media types, (2) media widths, and (3) roll media only. No cut sheet allowed.
500
I need to ship my iPF8100 from Dallas, TX to Seattle, WA. What is one very important feature on the printer I need to activate to prevent potential problems during shipment?
Move LEVEL 3. Drains ink from the printer, locks down the print carriage, etc. Just be sure to have plenty of maintenance cartridges on hand BEFORE starting this process.
500
Please explain why our 8-color S-series printers are up to 20% faster than their 12-color counterparts?
In lieu of Red, Green, Blue and Photo Gray, more Cyan and Magenta is ducted into the print head resulting in a wider path of these primary printing colors thereby allowing for faster printing of common images.
500
Give me the 5 key questions I can use to determine which printer to sell my customer.
1. What is the maximum size print you need to print? 2. What volume of prints do you need to do per day/week? 3. What types of media do you need to print on? 4. What kinds of applications/files are you printing? 5. Tell me how you are using your prints?