Language Evaluations Policies
How long before a missionaries start date does a language evaluation need to be completed?
6 weeks
When is it okay to turn off Team notifications because you already know your schedule?
Never
If you have an emergency and cannot make an evaluation or interpretation last minute, who do you notify immediately?
Your supervisor
We conduct our work in accordance with the Missionary Purpose as outlined in PMG, Chapter 1. What is that missionary purpose?
Invite others to come to Christ (by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.)
Missionary dress and grooming standards
How soon after doing an evaluation should you enter your report?
Same day
How early should you be on a zoom meeting you are interpreting?
15 minutes
How many hours maximum are you allowed to work a week between all MTC assignments?
20 hours (unless otherwise approved by your supervisor to go up to 28 hours)
For interpretations, we maintain strict and complete ___________ of all meetings, files, and appointments with missionaries.
Confidentiality
Shoes worn to the MTC must be closed ______ and closed ______.
Toe and Heel
When can you consider an evaluation appointment rescheduled?
You have reached out to the missionary or applicant and they have responded (Side note: Also notify supervisor of reschedule. We always try to honor the appointment that was made, so rescheduling should be a last resort or in case of an emergency - not just if it is an inconvenience)
How early should you be to a medical/counseling appointment you are interpreting?
30 minutes
What two things should you always bring with you to the MTC?
Name tag and MTC ID
True or false: Saying this phrase, "oh, that's a tough mission" would have a positive impact on the missionary by helping them mentally prepare for the field.
False - we want to always maintain positive interactions with missionaries to build their excitement and enthusiasm for the work
True or False: men can have facial hair if they aren’t interacting with missionaries
False
Within a week
What should you always do before beginning an interpretation?
Sound check
How soon should you respond to emails/calls/messages or other communication?
Within one business day
We maintain _______ interactions and relationships with missionaries and applicants.
Professional
When worn, these should be simple in color and design and should not distract others. They should also not contain pictures or characters or show any political or country affiliation.
Ties
What timeline do we give applicants for when HR will reach out to them?
We don't - they are able to apply to positions that might not even be hiring yet so we don't tell them a timeline
What should you do while it is not your turn to interpret?
Pay attention so you can help when needed and so you are ready to take over when it is your turn
How long are you allowed to work out of state at a time?
Two weeks (side note, never out of the country)
What are you allowed to give to any missionary at the MTC?
Nothing (this includes, packages, food, and reading materials)
While optional to be worn by women, if they are worn, these two things should be subtle in color and style.
Makeup and nail polish