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Roles and Responsibilities
Impact Plan Goals
Bonus
100

What are two examples of championing the plan?

  • speaking confidently and consistently about the impact

        plans purpose,  important and intended impact. 

  • helping others (committees and workgroups) connect to the plan’s goals and build shared ownership. 
  • keeping energy on problem solving and progress towards implementation. 
  • proactively seek solutions through challenges
100

What is Chicago's CoC’ impact goal?

The Chicago Continuum of Care’s goal is to identify opportunities for the CoC to center around community needs and amplify the voices of People with Lived Experience.

100

What is the name of the document to refer to someone for the basis of the four goals?

Winds of Change

200

What are two examples of not championing the plan?

1.Scaling conversations to things that are beyond our locus of control

2. Entertaining discussions that question or dismiss

3. Not practicing shared ownership or shifts of power that is sought

200

What is goal 3 of the plan and what does it aim to solve?

Issue 3: There are no clear rules for involving people with lived experiences, direct service staff, and community members in leadership roles, decision-making, and fair compensation.

Goal 3: Establish a community standard regarding integrated leadership roles and decision making power of Continuum of Care members with lived experience.

200

Name one key activity the lived experience community of practice workgroup is exploring in implementing goal 1.

Prioritizes input from the following stakeholder groups and phases the process by the following order: LEC, YAB, Community Members and then the CoC Board 

  • Define what is meant by “fair and just distribution of resources” in partnership with the System Operations and Performance Committee and Collaborative Applicant Committee 
  • Identify how this assessment will inform decisions on any new and reallocated funding  
  • Incorporates resources overview and mapping that is inclusive of federal, state and local funding
  • Define the Collaborative Applicant role for All Chicago
300

Who are two impact team members on the re-entry leadership team?

Terrance, Johanna, Richard

300

What is goal 4 of the plan and what does it aim to solve?

Issue 4: Individuals engaging with the CES were having inequitable experiences.

Goal 4: Improve the experience of people seeking assistance via the coordinated entry system.

300

What are two examples of how the plan utilizes the implementation structure?

1. Ensure cross pollination across all areas of the CoC (no silo’ing)

2. Identify structural opportunities (rules, policies, practices) to improve and strengthen the CoC

3. Include metrics which predominately reflect updating/changing current policies and processes

4. Collect baseline information to help set clear, trackable metrics

5. Create new components that can be evaluated later to see how well it solved the problem

400

Name two members of the impact team on the participant experience workgroup.

Liz, Chuy, Blaire, Otha, Richard, Janice and Chante’

400

What is goal 1 of the plan and what does it aim to solve?

Issue 1: A lack of commitment to openness and fairness in decision making within the CoC. Power-sharing between community members and those with lived experience is inadequate, leading to unfair processes and resource distribution.

Goal 1: Align the Chicago Continuum of Care Charter to reaffirm commitment to transparent practices in decision-making processes and amplifying the expertise of PLE in setting priorities.

400

Name one key activity the lived experience community of practice workgroup is exploring in implementing goal 4.

  • Conduct a series of evaluations involving CES staff and stakeholders to gather insights and feedback on current front door services. 
  • Use collaborative approach to identify gaps and develop solutions related to staffing, resources, and technologyDevelop paid positions within CES for PLE to inform trainings and operational practices, ensuring insights shape service delivery
  • Conduct a comprehensive review of current conversational scripts used by CES staff, incorporating feedback from individuals with lived experience to enhance empathy and effectiveness in communication
  • Implement structured opportunities for clients to provide feedback and allow for timely identification and resolution of issues as they arise
500

Name the three committees/workgroups currently leading implementation activities.

1. Participant Experience Workgroup of CES Leadership Committee

2. Consultant Scope Workgroup of Board of Affairs 

3. Lived Experience Community Of Practice Workgroup

500

What is goal 2 of the plan and what does it aim to solve?

Issue 2: Historical exclusion of community partners in decision-making and resource sharing has led to mistrust, limited collaboration, and inequitable power and resource distribution.

Goal 2: Prioritize relationship-building and power-sharing with local community based organizations that work with communities most impacted by homelessness.

500

Name one key activity the lived experience community of practice workgroup is exploring in implementing goal 3.

  • Creating leadership training on topics such as efficient networking, storytelling, technology, digital literacy, project management, communication, and conflict resolution. 
  • Create an infrastructure for knowledge sharing designed for LEC and YAB members