DIRECT
What Type of Product does American Funds & Invesco offer?
Mutual Funds
What 3 Death Restrictions are are added to an account through FBSI?
What are Q1, L3 and U1?
What does TCIP stand for?
What is Trustee Certification of Investment Power (TCIP)?
What process do you take, if there is an error on the form?
What is NIGO to Rep?
What is a resourceful way to have quick access to helpful links?
What is bookmark the link(s) on your Homepage?
Name a Type of a Retirement Plan?
What is 401K?
What additional step must you do on an I-Doc - Death Cert CRIA Case?
What is send an email to wmsservice@massmutual.com, with the attached death certificate?
What restriction is 5H?
What is "Failure to Resolve Customer Identification Program (CIP) issue"?
In processing a SUPP TOD Case, what is the Re-Reg type for an Individual Account?
What is TODI, Transfer on Death - Individual?
What are three ways to access MX Spotlight?
What is on MX Homepage (add to your favorites), MX Recognition Page and/or Okta?
Where would you search for a Rep's Agency #?
What is Field Net - MMLIS Workbench - Broker Info?
What are three Account Prefixes that helps organize the different types of retail brokerage accounts?
What are JAV, BRS, R72, APJ and BMA? (List any three of the above answers)
When can a Power of Attorney act on behalf of the insured?
What is if they are legally listed as POA on the account and the insured is still living?
When processing a I-Bene Designation Change Form, what is the first step?
What is review the form for accuracy, completeness and a signature from the account owner?
Where can you a list of individuals that work in specific departments on Teams?
What is select the + MORE / ORGANIZATION tab under an individual's chat?
What type of Agreement is required when a new account is established or a registration change is being made?
What is a Master Services Agreement?
What are two Qualified (Retirement) account registration types?
What is a 401K, IRA Sep, Roth IRA, Traditional IRA, IRA Rollover, Simple IRA, IRA BDA, Roth IRA BDA and Keogh/Keogh BDA? (List any two of the following listed)
Since POA's cannot be added to a Trust, where would you escalate the case to? And what must be included in sending it?
What is the Legal Department and what is a copy of the Trust?
What additional step must you complete on FBSI, after Re-Registering a joint account to TODJ?
What is type the number "1" in the "PAPERS" field?
Where would you dispatch a New Business Case to Agency #125?
What is "South Processing" queue, under the NB tab?
Where do you dispatch a MMLIS Goal Modification Proposal?
What is SIS?
What five requirements are needed to complete a W-9 Tax Form?
What is their Name, SSN, Signature, Date and Account Number?
What are the four types of POA's?
What are Durable POA, General Durable POA, Limited Durable POA and Springing POA?
When is a Suitability Addendum Form submitted?
What is in establishing a new account or when the client needs to update their information, seeing as thought things may change?
Where do Transaction Detail Forms (TDF) and CRIA Asset Transfer Forms (CAT) get dispatched?
What is the In-force Controls Department?