History
Where were we founded?
Baldwin Park, California
Your meat patty or grilled cheese is mustard fried, topped with extra spread, lettuce, tomato, grilled onions, and pickles
Animal style
Most important part of your uniform
SMILE
How many 10’s can you keep in your drawer
0
What do we offer kids?
Hats and Stickers
Who are the founders of IN-N-OUT BURGER
Harry and Esther Snyder
Your burger is lettuce wrapped
Protein Style
What is the golden rule?
The customer is always right
If by chance the customer is wrong, refer back to rule #1
What are the bills you need to get checked
50’s and 100’s
What are the 4 essential questions?
Would you like a fry? Would you like a drink? Will you be eating this here?
How many states are we in?
10
Someone doesn’t want spread on their burger what can we offer?
Ketchup or Mustard instead
What are the 3 E’s of Hosting?
Entering, Eating, Exiting
If you have a tattoo it must be
Covered
How many IN-N-OUT Burgers are franchised?
0
How many burgers did we sell on the first day?
What do we clarify with a grilled cheese
If the spread, lettuce, and tomato is okay
3 A’s in the store
Attitude, Attendance, Ability
What are the two acceptable colors for an undershirt?
White or Nude
What are the 4 Events Lynsi provides us with every year?
Softball tournament Soccer tournament Associate Picnic
When did the double double first appear on the menu
1966
What is a veggie with cheese
Grilled cheese
4 nevers of customer service
B.E.A.D.
1. Never make a big deal
2. Never make excuses
3. Never Argue
4. Never put the customer on the defense
If someone orders a Flying Dutchman how would you repeat that back?
So a Flying Dutchman is only two meat and two cheese only.
What do we have on all of our cups, fry boats, and burger bags?
Bible Verses