1-2
What is the most important part of your uniform?
Your smile.
How many ounces are the drink cups. S-XL
S- 12oz M- 20 oz L- 32 XL- 44
How long should you spin fries for?
20 seconds
How many chilis are on a burger for a regular chilies request, light and extra
5-8, 8-12, light 3-4
How much do our patties weigh
1/8th of a pound
What is the butterfat content of our shake mix?
10%
What is the first thing a customer should hear when being greeted?
Hi, how are you!
How long do you cook fry wells for?
8-9 minutes
Where do you place the extra salt on a burger?
On top of the tomato
What are the four essentials?
Bun toast, salt, turning on time and pulling on time
What are the 4 nevers?
1. Never argue with a customer
2. Never make a big deal
3. Never put the customer on the defense
4. Never make excuses
What do you offer when a customer orders an iced tea?
Lemons and sweetener
What are the 4 main things that can harm the quality of our fry oil?
excessive heat, food particles and salt, water
How many premade inserts of spreads can we keep overnight
No more than 2
How many cycles do extra toasted bun stay under the bun clamp?
3
How often should coffee be brewed?
Every 2 hours
How many ketchups do we give per fry?
3
20%
How many unwrapped stacks of cheese can we have up top at a time
What is the standard temperature for the bun press?
415 degrees
Sum up the 3 main points of our mission purpose statement.
1. Provide the freshest, high quality foods and services for profit
2. Provide a team oriented atmosphere and training for associates.
3. Assist all communities in our marketplace.
What two items must be carried by 2 people?
A crate of shake machine and spread
The standard melt cycle on the animal fry machine is how many seconds?
21
How much of the burger should be wrapped with pamona?
40%-50%
How many burgers did in-n-out sell on their first day?
57