HISTORY
FOUNDERS OF INO
HARRY AND ESTHER SNYDER
FOUR ESSENTIAL QUESTIONS
1. WOULD YOU LIKE ONION?
2. WOULD YOU LIKE A FRY?
3. WOULD YOU LIKE A DRINK?
4. WILL YOU BE EATING HERE?
HOW OFTEN DO WE SIGN THE LOT CHECK CARD
EVERY 15 MINUTES
WHAT SAFETY METHOD IS USED TO DICE POTATOES
TWO-HAND METHOD
WHERE DOES THE NAME FLYING DUTCHMAN COME FROM
GUY SNYDER'S RACING NAME
NAME TAG INSPIRATION
DISNEYLAND
PROPER GREETING
"HI, HOW ARE YOU?"
WHO IS RESPONSIBLE FOR STOCKING
HOST ASSISTANT
WHAT SHOULD YOU REMOVE WHEN DOING A RESTROOM CHECK
SPECIAL INGREDIENT IN BUNS TO ACHIEVE PROPER TOAST
GRANULATED SUGAR
INO IS CALIFORNIA'S FIRST...
DRIVE-THRU
IF A CUSTOMER ORDERS A NO SALT FRY, WHAT MUST YOU CLARIFY?
IF SALT IS OK ON THE PATTY
WHAT CHEMICAL IS USED FOR WIPING DOWN TABLES
DDC (DISINFECTANT)
FIRST STEP TO CLEANING THE POTATO PEELER
UNPLUG IT
8 STATES INO IS LOCATED
CALIFORNIA, NEVADA, ARIZONA, UTAH, TEXAS, OREGON, COLORADO, IDAHO
MOVIE THAT INSPIRED CROSSED PALM TREES
IT'S A MAD, MAD, MAD, MAD WORLD
WHAT IS INO GOLDEN RULE
THE CUSTOMER IS ALWAYS RIGHT, AND IF BY THE CHANCE THE CUSTOMER MAKES A MISTAKE, REFER TO RULE #1
WHEN RAINING, WHAT DO YOU NEED OUT IN THE DINING ROOM
RAIN MATS AND WET FLOOR SIGNS
FOUR ESSENTIALS OF COOKING
1. PROPER BUN TOAST
2. PROPER SALTING
3. TURNING ON TIME
4. PULLING ON TIME
GRILL SCRAPER AND BUN TOASTER
OCTOBER 22, 1948
WHAT ARE THE FOUR NEVERS OF CUSTOMER SERVICE
1. NEVER ARGUE
2. NEVER MAKE A BIG DEAL
3. NEVER MAKE EXCUSES
4. NEVER PUT THE CUSTOMER ON THE DEFENSE
WHEN MUST WE HAVE A HOST AND A HOST ASSISTANT?
WHEN ALL THREE GRILLS ARE IN USE
WHAT 3 ITEMS MUST BE CARRIED BY 2 PEOPLE
WHAT IS INO'S MOTTO
QUALITY YOU CAN TASTE, CLEANLINESS YOU CAN SEE