Conflict Resolution
You need to get your shift covered because you have a midterm during this shift, how do you go about getting this covered?
1. Put your shift up for trade/drop
2. Text in the group me/discord that you need coverage or to trade
3. Reach out to people on shift/ via text individually to see if they can pick up/trade shifts
What emergency situation is a Code Red?
evacuation (like the fire alarm)
What is not allowed on the fitness floor?
1. bags
2. chalk
3. toes
4. photography
Who's the FMC named after?
Mary Coburn (and she works out there!)
How many minutes before a group fitness class do you start bouncing?
20 min for spin
15 min for any other class
If people call wanting personal information about a patron/employee what do you say?
Let them know we are not allowed to give out personal information, and to direct them to HR.
Who do we contact first if someone has a seizure?
FSUPD/EMS
Who is the Pro Staff member that is amazing at fist bumps?
Adam Vinson
Which FFO employee will give you a tiny duck if you're a super great person?
LIZ <3
Where can fit coaches log their sessions?
They can use the Fit desk MSAs computer to log it on fusion
You're working canyon and your combo counterpart has not been in rotation the whole time, what do you do?
1. Pull them aside and ask them to help you walk the rotation spot/rerack
2. If it happens again, pull them aside and ask them to please stay in rotation because it's overwhelming to do it on your own.
3. If it happens again, let your supervisor know, and help write an accountability report.
What does S.A.M.P.L.E. stand for?
Signs/symptoms, Allergies, Medications, Past medical history, Last thing they ate, Event leading to injury
How many minutes before a shift can you clock in?
5 min
What year did the Leach open for business?
1991
Someone is Olympic Lifting what's the one thing they need?
An Olympic Lifting tag
Your supervisor has been on their phone and has not been attentive throughout the entire shift. Who do you go to to report this issue?
A Student Director or professional staff
You can also write an accountability report!
A patron has just thrown up in the PT studio, how would you clean this up?
Put on PPE and use the fluid cleanup kit in the laundry room to clean the mess
True/false: The weights in Combo only need to be reracked at the end of the day.
FALSE: reracking needs to be happening all day
PLEASE start helping rerack during your shifts, it's not fair to our closers to leave them with a days worth of reracking
Which Leach patron shoots his towel like a basketball every morning?
Kenneth Taylor
Where would you find PT packages to sell?
Browse tab on fusion
Every week on your permanent shift you have to tell a patron to put their shoes on, how do you handle this situation?
1. If it's the first time let them know about our policy and if it happens again we will have to file an incident report
2. If this happens again you need to remind them of our policy and fill out an incident report
How many exits are in the Leach Center?
12
Name three people on our maintenance staff team?
Chris Sigler, Orlando Ramos, Shawn O'Neal, Joel Mitja, Scott Youmans, Finch Meeks, Trish Daniels, Sheldon Bratcher, Yolanda Addison, Matthew Presley, Dalton Cowles, Bobby Broome
What's the most expensive item on the Shake Smart menu?
Organic super shake (large)
What's the first step when a patron wants to sign up for a Fitcoach/PT session for the first time?
Have them go over the risk factor questionnaire with you