Ch. 2: Communication and Perception
The term for when a positive initial impression can lead us to be biased about future interactions and make us more likely to view them as more positive.
Halo effect
The ability to communicate effectively and appropriately in personal relationships
In arts and humanities, you should focus on only facts.
True or false?
What is false, focus on review, compare, contrast, and critique
The process of teaching and learning the norms, rules, and expectations associated with group interaction and group member behaviors.
What is group socialization?
The idea that we form out self-concept based on other people’s reactions to us.
Looking glass self
Something that occurs in interactions where there are real/perceived incompatible goals, scarce resources, or opposing viewpoints
What is interpersonal conflicts?
Non-verbal communication is just as important as verbal communication when teaching.
True or false?
What is true
List 3 of the qualities that contribute to a positive group climate and morale.
What are: Participation, messages, feedback, equity, clear and accepted roles, and motivation
Selecting, organizing, and interpreting.
The theory that we evaluate ourselves based on how we compare with others
What is social comparison theory?
When teaching, what is more important? Authority or Approachability?
What is approachability
This type of cohesion refers to the attraction and liking among group members.
What is social cohesion?
The type of attribution that people tend to point to when they are successful.
Internal attributes(e.g. personality or personal actions)
Physiological, behavioral, and/or communicative reactions to stimuli that are cognitively processed and experienced
What are emotions?
Where can public speaking take place?
What is anywhere! In or out of the classroom
Place the stages of small group development in order:
Performing, Norming, Forming, Adjourning, Storming.
1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
3 ways that we can organize people into groups during the perceptions process.
What is Proximity, similarity, difference?
Theory that argues that people in all cultures "save face" through communication encounters
What is face negotiation theory?
What is the best solution when many students in an online class have similar questions?
What is a FAQ document
This is when people contribute less to the group than other members or than they would if working alone.
What is social loafing?