Types of Communication
The Self and Perception
Characteristics of Effective Communication
Cultural Values and Norms
Models of Communication
100

What is interpersonal communication?

Communication with oneself

100

What is a public image or the way you want to appear to others?

Presenting self

100

What refers to a person's ability to understand and manage their own emotions and to deal effectively with the emotions of others?



Emotional Intelligence

100

In the United States, people often make decisions even with a certain degree of risk. This is because the United States has...?

low uncertainty avoidance

100

A sender encodes ideas and feelings into some sort of message and then conveys them to a receiver who decodes them. What communication model is this?

linear communication model

200

A group of three people is working on a project. What type of communication is this?

Small group communication

200

What refers to the person you believe yourself to be?

Perceived self

200

A person who has the  the ability to understand issues from a variety of perspectives is...?

Cognitively complex

200

Many authoritarian regimes believe their cultures are superior to others. This is an example of what?

ethnocentrism

200

What refers to a two-way interactive process where people communicate simultaneously?



Transactional communication model

300

What type of communication occurs through a phone, tablet, or computer?

Mediated Communication

300

What refers to communication strategies people use to influence how others view them?

identity management

300

This is a technique designed to enhance empathy and emotional intelligence



Perception checking

300

Many asian countries rely heavily on non-verbal cues for communication and avoid confrontation. This is an example of what?

low context culture

300

What refers to the circumstances and physical location of communication and the personal experiences and cultural backgrounds that each person brings to the encounter?

Environment

400

A CEO sends out a memo to the whole company. What type of communication is this?

mass communication

400

One friend sees another friend crying yet begins talking about her day. This is an example of what?

low self monitoring

400

A student completes a project in a way that gets her the best grade and maintains a good relationship with her group members. This is an example of what?

Communication competence

400

In the United States, most people view their primary allegiance to be to themselves. This is an example of what?

individualism

400

What refers to the method by which a message is conveyed between people?

Chanel
500

What refers to communication specifically between two people?

dyadic communication

500

What refers to people who pay close attention to their own behavior and to others' reactions?

High self monitors

500

This describes the process of paying close attention to our own behavior and using these observations to shape the way we behave.

Self-monitoring

500

Certain cultures emphasize the importance of helping one's family or community. This is an example of what?

collectivism

500

What refers to the tendency to draw a general impression about an individual on the basis of a single characteristic?



The Halo Effect