In what direction do you place cases on the conveyor?
iLPN facing the Scanner
What two pieces of equipment does a Scanner need?
1. RF
2. Crayon
What does the sorter look at to identify the sort location?
Sort markings: BP, SS, 1 etc.
How do you know where to putaway?
Coach/lead assigns aisles.
Who is your Helpchain?
ANYONE in leadership.
Safety: Display the proper way to lift a case?
Bend by the knees
What do you do if you receive an error message on your device?
Call Helpchain!
How should the cases be placed on the cart?
iLPN facing upwards.
What the 3 tools needed to perform the putaway function?
1. RF
2. Pallet ID
3. Blank iLPN
What are the 3 essentials of NLS?
Simple. Flexible. Scalable.
Safety: What's the proper PPE for an unloader?
What are the 2 corresponding colors for Single Sku (SS) and Break Pack (BP)?
SS - Green
BP - Red
What should a Sorter do when running low on carts?
Call for Helpchain! Helpchain will adjust to catch up in the moment.
Safety: What's the proper way to maneuver a cart?
Push, never pull.
What does DHL stand for?
Dalsey, Hillblom, Lynn
What does an unloader do if they find an open case?
Call for Helpchain!
What are the 2 verification steps before receiving?
1. Verify Shipment
2. Verify Dock Door
Ergonomics: How should you move the case from the conveyor to the cart?
Rotate your whole body, do not twist
What function is used when product does not fit in one location?
Split function
What are the 5 main sectors under DHL Supply Chain?
1. Retail (us)
2. Life & Science
3. Consumer
4. Chemical and Engineering
5. Technology
What are the 3 major steps before an unloader starts unloading?
1. Verify trailer is chocked
2. Dock lock is engaged
3. Ramp is in place
What does the Scanner do once the last case is scanned?
Inform the clerk/lead that the trailer has been completed.
What are the 5 sort locations?
1. Single Sku (SS)
2. Break Pack (BP)
3. Spot Check (SC)
4. Exceptions (X)
5. First Sku (1)
What are the functions to perform a split? (Words not numbers)
(Walk us through the steps)
How tall is Wendy?
4' 11