Act 70 Reporting Guidance
Adult Protective Services (APS)
Older Adults Protective Services Act (OAPSA)
Prevention, Detection, Recognizing and Reporting Incidents
Suncom's Incident Management Policy & Reportable Incident Guide
100

An administrator or employee of a facility who observes suspected abuse, neglect, exploitation or abandonment or has reasonable cause to suspect that abuse or neglect has occurred

What is a mandatory reporter?

100

Provides protective services to adults within this age range

What are ages 18 to 59? 

100

Responsible for oversight and implementation of OAPSA

What is PA Department of Aging (PDA)?

100

An event with potential to adversely impact an individual's health, safety or rights

What is an incident? 

100

Has overall responsibility of incident management 

What is the Incident Management (IM) Representative? 

200

The infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish

What is abuse?

200

Required to investigate allegations & determine if an individual is at imminent risk and if protective services are necessary

What is APS Agency (Liberty Healthcare)? 

200

An individual of any age who receives care, services or treatment in or from a facility

What is a recipient? 

200

An approach to minimize the severity of risk and reduce the likelihood of occurrence or recurrence of an adverse event 

What is risk mitigation? 

200

All reportable incidents categorized as critical incidents require an investigation and will be assigned to one of these at Suncom

What is a Certified Investigator? 

300
The failure to provide goods, care or services essential to avoid a clear and serious threat to the physical or mental health of an adult

What is neglect?

300

APS Region that Suncom is in

What is central? 

300

Leaving an adult without essential care and/or services for extended periods of time

What is abandonment? 

300

Any person who witnesses, experiences the incident, is informed of an allegation of an incident, or is the first to discover or recognize signs of an incident

What is an initial reporter? 

300

Reviews the CI's report/file, develops corrective actions, and weighs the evidence to make a determination 

What is the Administrative Review Committee? 

400

An administrator or employee who has reasonable cause to suspect that a recipient is a victim makes this to the Statewide Protective Services Hotline

What is an oral report?

400

Reports must also be made here if the case involves sexual abuse, serious injury, serious bodily injury or suspicious death

What is law enforcement? 

400

Examples include bruises/unexplained injuries, failing to maintain personal hygiene, and financial changes

What are red flags of abuse? 

400

When initial reporters are mandated to report incidents

What is immediately? 

400

Injury accidental, injury unexplained, choking, and pressure injuries would be incident examples under this primary category

What is serious injury? 

500

Faxed to Liberty Healthcare within 48 hours of making a report to the hotline

What is a written report?

500

Incidents are evaluated in terms of these in the APS law in order to determine whether or not a specific incident is reportable

What are the statutory definitions? 

500

Number of cases that never come to light for every one case of elder abuse that comes to the attention of a responsible entity

What is 23? 

500

Person that receives information from an initial reporter and is responsible to manage the incident from beginning to end

What is the point person? 

500

The IM Rep/DOC will conduct and document a trend analysis of all incident categories within this timespan

What is every three months?