Should It Be Reported?
Incident Levels
Steps to Follow
Manager Moves
Scenario Showdown
100

•A scholar slips, does not fall, says they are fine, but staff did not witness the slip.

•YES. Any reported safety concern must be documented, even if not witnessed.

100

Change of clothes after an accident

•Low Level Incident

100

•An incident happens but leadership is in a meeting. What do you do?

•Run it up the line immediately to the next available leader. Do not wait.

100

•A staff member fills out an incomplete incident report. What should you do?

Have it corrected or rewritten before staff and scholars leave

100

•A scholar reports bullying that occurred earlier in the school day, not during afterschool.

•Report and info-share with day school leadership.

200

•A scholar repeatedly complains of headaches over several days but has not gone to the nurse.

•YES. Health complaints must be documented.

200

•Bullying reported by a scholar.

•Mid Level Incident

200

•You did not witness the incident. What must your report clearly state?

•Exactly who reported the information and what was shared facts only.

200

•A parent asks for details about another scholar involved in an incident.

•Do NOT share. Only information about their own child may be given.

200

•A fight breaks out, is broken up quickly, no injuries, but multiple witnesses give conflicting stories.

High-level response: collect all reports, escalate immediately, document facts only

300

•Two scholars argue verbally and calm down after redirection.

•YES. Verbal altercations are incidents.

300

•A scholar leaves their assigned group without permission and cannot be located immediately.

•High Level Incident

300

•What is the FIRST thing you should always do?

•Ensure the scholar is safe.

300

•You cannot reach a parent after a mid-level incident. What is your next step?

Hold the scholar if required and continue escalation through leadership

300

•A situation feels uncomfortable but doesn’t clearly fit any category.

•What should you do?

WRITE IT OUT AND RUN IT UP.