Emergency Contacts
There's a leak in the lobby
What is Unit 2 and potentially Night Team
During 11 p.m. rounds on a Thursday, you hear loud music from 5 doors down
What is quiet hours/noise violation
The fire alarm goes off
What is a priority document
This is the first step in the conduct process
What is documentation
You're primary on call tonight but at 3 PM you test positive for COVID-19
What is contact your supervisors and peer RAs to find last minute coverage
There's a resident passed out in the hallway
What is 911, then the RD On Call
Your resident posts a photo in the floor discord of them drinking in the dorm, you know this resident is underage
What is alcohol policy
The fire alarm goes off and 5 residents exit the building 10 minutes after the alarm goes off
What is a priority document an incident reports
This is what happens after you submit documentation
What is a conduct administrator will contact the resident
You're walking by a neighboring building as their fire alarm sounds
What is introduce yourself as an RA and ask if they need help with evacuation procedures
What is unit 2 (and potentially 911 depending on the state of the residents inside)
Residents vacate for a fire alarm 10 minutes after the alarm sounds
What is failure to follow the instruction of university personnel
While on rounds, you encounter a resident in the elevator bringing lobby furniture up to their room
What is an incident report
A resident says this during their documentation, "Why do you need my husky card, I wasn't even drinking!"
What is, I will note that down in the report but I still need to collect your information because you are in the space
Your peer RA has been drinking in their dorm and you know that they're underage
What is confront your peer RA and loop in your supervisor
The power goes out in a cluster
What is Unit 2
Your resident is vaping during their 1:1 with you
What is smoking and vaping outside of the designated smoking area
During rounds you see that a stairwell light is out, you note that the stairwell is still bright enough for residents to navigate
What is a work order
A resident asks "What happens during a conduct meeting?"
What is you'll be able to share your side of the story with the conduct administrator
Your resident told you that they think something happened to them last night at a party but they can't remember anything
What is gently stop them, tell them that you'll have to report what they share with you, stay with them and call the RD on Call (or your supervisor)
The fire alarm goes off
What is RD On Call
Your cluster is decorating the balcony pipes
What is hanging things on the balcony railing
The on call phone won't send or receive texts
What is a priority document
A resident asks what kind of trouble they'll be in?
What is "My job is just to document the situation, I don't make any sort of ruling on sanctions of the violation."
A resident has told you that they don't feel like there's anything to look forward to anymore in life
What is ask them the safety questions, stay with them, call the RD on Call (or your supervisor)