Cost
The percentage of new nurses leave their place of employment within 6 months of hire due to incivility
What is 60%?
Gossip, shouting, intimidation are examples of what?
What is incivility?
The level of how sick a patient is.
What is higher patient acuity?
Clear communication includes the following ________ and ________.
What is verbal and non verbal?
The percentage of nurses experience lateral violence.
What is 90%?
Unfair assignments, exclusion, fabrication are examples this.
What is bullying?
The lack of nurses.
It is important to acknowledge and take ________?
What is personally responsibility for own action?
The estimate of annual cost of work place violence.
What is $4.3 billion?
This is harder to document and is more subtle.
What is incivility?
Multiple admissions, discharges, changes in policies and protocols
What is an always changing environment?
If experiencing bullying, it is important to what three things?
What is address the perpetrators promptly and privately, report the events, and write a detailed account?
The amount per incident does it cost a hospital.
What is $250,000?
This is repeated humiliation and intimidation.
What is bullying?
Nurses are known to _________ and not get _______
What is work long hours and not get breaks?
Nurses should be ________ to other points of view , experiences and ideas.
What is open?
Each percentage point of nursing turnover results in an annual cost of ____________ and _________ in poorly performing hospitals.
What is $300,000 and $3.6 million?
Incivility includes these other terms.
What is lateral violence, horizontal violence, bullying, and harassment?
Incivility may be from personal issues such as ________, ________, ________, ________,and _________.
What is family stressors, health, sleep, nutrition, and financial?
It should be your goal to uphold _________________?
What is professional Code of Ethics?