GROWTH MINDSET
This may be triggered you encounter a challenge or obstacle and think, “I can’t do this.”
What is a fixed mindset?
Psychological safety is present when one feels included, safe to make mistakes, safe to contribute, and safe to take risks, all without this.
What is fear (of being embarrassed, marginalized or punished in some way)?
Like the "A" in SMART goals, the best team norms are clear, specific, and this.
What is achievable?
A crucial conversation is one that involves opposing opinions, strong emotions, and this.
What is high stakes?
Instead of seeing a mistake as a sign of failure, a growth mindset allows one to see it a this kind of opportunity.
This level of psychological safety exists when team members feel valued, trusted, and able to be their authentic selves?
What is inclusion or inclusion safety?
This communication style is focused on harmony and cooperation - prioritizing relationships and consensus.
What is collaborative?
Before having a crucial conversation, doing this allows you to identify what you want out of the conversation and how to have it.
What is prepare/plan to talk?
After a mistake, a fixed mindset may cause you to avoid this, but a growth mindset may cause you to seek this out (as from your supervisor).
What is feedback or critical feedback?
Without this, no one is willing or able to contribute their full value at work.
What is trust?
This conflict style is less assertive and less cooperative, often leading people to defer or ignore an issue.
What is avoiding or avoidance?
When leading a crucial conversation, this type of communication is ideal - especially in remote settings.
What is in person or a video call?
When facing a fixed mindset trigger, the first step toward shifting perspective is to do this before reacting.
What is pause & reflect?
This type of communication is essential for team collaboration and ensures that no one is left out of the loop.
What is transparent/open or information sharing?
When things go wrong, this kind of environment focuses on who is at fault and punishing mistakes.
What is a culture of blame?
During crucial conversations, doing this centers you and the other person on aims or intentions you have in common.
What is highlight shared goals?
In organizations, a growth mindset encourages collaboration, innovation, and this kind of behavior over playing it safe.
What is risk-taking?
To practice challenger safety, assigning a devil's advocate in meetings is an example of making space for this.
What is productive disagreement or speaking up?
This kind of environment allows teams to focus on problem-solving and the process that led to a mistake.
What is a culture of accountability?
At the end of a crucial conversation, doing this is crucial so that you and the other person can take action.
What is agree on next steps?