Forms
What is the Tax Information Disclosure Authorization?
R-7004
What is the deadline to pay state tax?
May 15th
What is the time you should be
logged into the phone system?
8am Monday-Thursday
9am Friday
What is where’s my refund?
This work item is set up when a taxpayer does not recall receiving a cashed or claimed refund
This work item is set up when a taxpayer does not recall receiving a cashed or claimed refund
What is where’s my refund
What is the ID Theft form?
R-2000
What is the processing time for payment to post?
3-5 business days
Federal deadline to file
What is April 15th?
What is 617 N. 3rd St. Baton Rouge, LA 70802?
LDR Headquarter’s Location address
What is Attorney General (AG)?
Name of the Collection Agency a taxpayer's balance can be forwarded to
What is Power of Attorney and Declaration of Representative?
R-7006
What is the Refund time frame?
2-3wks
What is Stop Mail-RRC?
This indicator is placed on an account when a check is returned by the postal service per a bad address
What is Fed State Match?
When a taxpayer uses a LA Address to file their Federal return, but did not file state and now an estimate is placed on their account
What is the Recap?
*Remember to recap
Summarizing what happen on the call with the taxpayer
What is R-6642?
Form taxpayer submit for claim of refund on behalf of a deceased taxpayer
What type of letter issued when there is a balance on one tax period and a credit on another and the credit is manually or is automatically applied?
Cross period offset
What is ACI Payments?(officialpayments.com)
Site where taxpayers make debit/credit card tax payments
What is the number to ACI Payments?
1-800-487-4567
What is an OA Feedback?
This work item is created when credit information requires a review by Taxpayer Compliance (TCI)
What is Form R-10615 and Sch. F with return?
Info needed if claims SRC Director/Staff Credit
What are installment plan requirements?
-Current in filing
-Not with collection agency
-No dp required
-Possible installment fee
What is the processing time
for a refund if the return is e-filed/
paper?
4/8 weeks
What is “RAR”?
Face to face audit
Taxpayer payment options
Phone (ACI)
Online (La file and Latap)
Mail Po Box 201 Baton Rouge, La 70821