Facility Rules
PSP 3.1 - What is the Rationale for ensuring that all swimmers have a cleansing shower before entering the pool?
To wash off any product on the skin that may increase combined chlorine levels in the pools.
PSP 2.1 - What online platform can staff access Corporate Policies for the City of Vernon (Bullying, Whistle Blower, etc)?
Workday - New Employee Onboarding
OR
Jostle - Staff must set up their access via email sent from Katie upon hiring
PSP 6.2 - When must an instructor notify their Lesson Sup of a swimmer that has not yet attended?
Day 3
What has changed on the Minor First Aid forms?
There is now an ABC checkbox, and You now need to write in your treatment.
PSP 3.5 - What two locations are small mats permitted AND how should mats be stored when not in a pool?
Shallow end of the main pool and leisure pool, and leaning against a wall so they are not a slip hazard.
Essential Equipment
a. Whistle in a rescue-ready position – either on the wrist or held in hand.
PSP 6.11 - What type of lesson plan is required for ALL staff for each lesson being taught?
A long term lesson plan
Where should you put a locker mechanism or key if you find that it does not work AND with what filled out?
The correct drawer in the FA room under the Ice maker
PSP 3.7 - Are patrons allowed to wear "Banya hats" in the Sauna AND what do they do for the wearer?
Yes - as long as they are not putting the hat on the heating unit, and they help regulate body temperature and decrease overheating.
PSP 2.8 - When is your timesheet DUE to be submitted?
Time sheets must be completed weekly and submitted before the end of each work week. Time sheets submitted after Saturday at 11:59pm will be considered late.
PSP 6.10 - What day of the lesson set must all worksheets include the following:
Day 3
What new procedure is 8.40, specific to a Friday Maintenance task?
8.40 Skimmer Basket Maintenance
PSP 3.3 - Demonstrate and Describe how to allow a swimmer to climb AND fall from the rope swing safely.
Yellow rope must be attached to the bottom of the white rope, and the white rope should be pulled out of the way from below the swimmer as they climb. Once they are ready to fall, the LG should ensure that the rope is out of the way and the lifeguard will tell them to let go of the rope and "drop."
PSP 2.4 - Who's responsibility is it to ensure that staff are certified as per their job requirements?
Certified Aquatic Staff must maintain all certifications required for their job descriptions.
PSP 6.2 - How many classes are allowed on a feature at a time on the last day of lessons? What is the exception to this?
One!
Exception - If the waterslide requires an Instructor/Adult at the top and bottom due to the swimmers’ age, the Instructor should collaborate with the team to have 1 other class join them. (be careful not to overload a lineup with large classes)
What is new about the current Maintenance log book to be filled in every morning?
Time of Morning walk through checks
PSP 3.15 - Where are the two locations appropriate for the red rope and why? (Include the 2 swim set ups in your answer)
1 - Public Swim set up, Red rope is next to diving board so a wire lane rope is not next to a feature and could be landed on.
2 - Masters, Red rope should be btwn lanes 1+2 for public.
PSP 2.6 - HOW and WHEN do you call in sick to work during operational hours when we are open to public?
During regular operating hours
1.Call the Front Desk at 250-545-6035 (ext.0) and ask to speak to a Deck Leader.
2.You must personally speak to the Deck Leader.
3.The Deck Leader will then post your shift and begin arranging coverage.
If you are unable to work a scheduled shift due to illness or an emergency, you must follow the procedure below at the earliest reasonable moment.
Once - 3 days after 2nd to last day, 12 noon
Twice - 5pm day after 2nd last day
PSP 8.3 - What was noticed in Fall of 2025 about the Filter bumps? What is the name of the button that we press during a Hot Tub Refill to restart the filter?
"Start Pulse" instead of "Start Filter"