Easy
Moderate
Highly Moderate
Difficult
Advanced
100

Dispute between employers and employees

Conflict

100

Negotiation process between management and workers

Bargaining

100

Process of resolving disputes without legal proceedings

Mediation

100

Legal framework governing industrial disputes

Legislation

100

Process of reducing labor force to cut costs

Retrenchment

200

Formal stoppage of work by employees

Strike

200

Method to resolve disputes through a third party’s decision

Arbitration

200

Written warning of possible industrial action

Notice

200

Court specializing in labor disputes

Tribunal

200

Process of legally ending a collective agreement

Termination

300

When workers stop work without notice

Walkout

300

Settlement process where third party suggests, not decides

Conciliation

300

Illegal strike under labor laws

Wildcat

300

Organized withdrawal of labor to enforce demand

Boycott

300

Organized workplace sabotage to reduce productivity

Ca’canny

400

Temporary closure of a workplace by employer

Lockout

400

Protest involving slowing down work

Go-slow

400

Agreement binding both employer and employees

Contract

400

Employee representative body in workplace

Union

400

Informal dispute settlement within workplace

Grievance

500

Agreement reached between employer and union

Settlement

500

Refusal to work overtime as protest

Work-to-rule

500

Strike by workers in sympathy with others

Picketing

500

Coordinated withdrawal of labor by employees in different companies

Solidarity

500

Temporary suspension of work without terminating employment

Furlough