Application Support
What are the 3 "areas" of Business Applications?
What are Enterprise, SO, Other
What is the name of our VPN?
What is Cisco
Who is the New IT Director?
Who is Philip Savino
Who would you contact to kick off a new technology project?
What is a BA
How many applications are there in the county?
What is too many to count
How many data centers do we have?
What is 2
How many FTEs in IT?
What is ~73
Who reviews and prioritizes all IT projects throughout the County?
What is the IT Steering Committee
What application do you enter time into?
What is SAP ESS/MSS
Where is the Cloud?
What is just someone else's computer
What are the Help desk hours?
What are 7am-5pm MST
How many projects does IT typically have running concurrently?
What is 30
What is our Mapping Application called?
What is GIS
Does Network Team handle phones?
What is Yes all 2300+
What area does Security Awareness Training fall under?
What is Cybersecurity
What document details the information for a new project?
What is Project Definition document (PD)
What is the BEST application in the county?
What is SAP
How many network connected devices do we have?
What is ~6,000
How many project hours were spent in 2020?
What is 45,000
What are two functions in the Business Relationship group?
Business analysis, Project management, Product management, QA/Testing, Customer liaison, Digital transformation, Analytics