Show:
COH IT Divisions
Help Desk
PMO
Acronyms
COH Departments
100

Division whose mission is to keep all contrasting technologies functioning seamlessly, with minimal frustration to the user community

What is Service Center/ Help Desk?
100
Group that helps employees in the City with technology issues
What is the Help Desk?
100
Phase of a project where planning occurs
What is Planning?
100
COH
What is City of Henderson?
100
Department that brought a robot to the job fair
What is Police Department?
200

Division whose mission is to execute the planning, implementation, oversight, completion, and continual assessment of City technology projects

What is Project Management Office?
200
Recieves tickets from Citywide employees
What is the Help Desk?
200

Phase of a project where hardware and/or software purchases occur

What is Purchasing?
200
IT
What is Information Technology?
200
The Best Department at the City
What is Information Technology?
300

Division whose mission is to establish and maintain the confidentiality, integrity, and availability of City information assets through the application of people, process, and technology

What is Information Security?
300
"Who you gonna call?"
What is Ghost Busters/ Help Desk"
300

Phase of a project where verifying hardware and/or software works correctly

What is Testing?
300
CIO
What is Chief Information Officer?
300
Department that supports every other department at the City
What is Information Technology/ Human Resource Department?
400

Division whose mission is to provide technology-related products and services including custom developed software, geographic information systems (GIS) and intranet/internet web services to assist the City in delivering its services to citizens, businesses and visitors

What is Information Systems?
400

Estimated number of tickets submitted to help desk annually is 1,000 10,000 15,000 or 50,000.

What is 10,000 or 15,000?
400

Phase of a project where processes, hardware and/or software is implemented in production

What is Deploying to Production?
400
PMO
What is Project Management Office?
400
Department that brought a drone to the job fair?
What is Utilities Department?
500

Division whose mission is to provide the foundational services on which all other IT services rely

What is Infrastructure?
500
Laptop that is nearly indestructible
What is a Tough Book?
500

Phase of a project where everyone is happy and stress free

What is Closeout?
500
STEAM
What is Science, Technology, Engineering, Art, and Math?
500
The Nerdiest Department at the City
What is the Information Technology Department?