Technology Services
Ways we learn
I've got Connections
Help! I need someone
Potpourri
100
A digital service that provides “cable television” content by means of an Internet connection instead of traditional coax.
What is IPTV?
100
This online training service offers self-paced tutorials and a wide range of technology topics for students.
What is Atomic Learning?
100
You access many of WU's electronic services (Email, registration, grades) using this.
What is Connections portal?
100
You dial 314.968.5995 to reach this IT department.
What is the Service Desk?
100
In partnership with WU, Microsoft, Dell, and Apple offer these on certain technology purchases.
What are hardware and software discounts?
200
The Cyber Café located in the library offers this
What is 24/7 computer lab access?
200
You might go here for tutoring and assistance writing papers.
What is the Academic Resource Center (ARC)?
200
The email address to which all communication from WU is sent.
What is my Webster email address (connectionsID@webster.edu)
200
You get help by sending email to this address: support@webster.edu.
What is the Service Desk email address?
200
This computer consultation service is available to residential students.
What is ResTech?
300
You can check out media equipment (audio, photography, film) at this campus location.
What is the Media Center?
300
To shop for books, supplies, apparel, and more, you visit this location on campus.
What is the Webster Bookstore?
300
Using your Connections ID, you use this service to access FB and email most anywhere on campus.
What is Wireless Internet (Webster Wifi)?
300
Monday-Friday (7A-9P) Friday (7A-7P) and Saturday-Sunday (9A-5P)
What are the hours the Service Desk is regularly open?
300
Acceptable, fair use, wireless access, and email are examples of these.
What are IT policies?
400
If you sign up for this service, it sends you notifications in the event of an emergency or inclimate weather.
What is Webster Alerts?
400
You use this system to attend online and web-enhanced courses.
What is Canvas World ClassRoom?
400
The Connections channel through which you pay tuition or access your 1098-T form.
What is Financial Services (Cashnet)?
400
You provide this information to a Service Desk Representative to get help with a technology question.
What is my name and student ID?
400
Assistants who provide help with in a computer lab can be reached here.
What is SV107 or X.8623?
500
This service allows you to connect a laptop or wireless device to the WU network.
What is Webster Wifi?
500
When you need quiet study time or want to borrow movies, games, and more, you go here.
What is the Library?
500
Accessed through Connections, this web-based software is used to create surveys.
What is Qualtrics?
500
These happy, helpful folks answer your technology questions over the phone and via email.
Who are the Service Desk Representatives?
500
This results in WU receipt of copyright infringement notices from the Recording Industry Association of America (RIAA) and the Motion Picture Association of America (MPAA) and subsequent student disclipinary action.
What is illegal downloading?