Show:
Informative and Positive Messages
Workforce
Kinds of Messages
Organizing
PAIBOC
100
It is important to build a ______
What is Positive attitude
100
_______ _______ from one or more sources and then distributing that information.
What is Managing information
100
Diagrams must be included if the instructions are difficult
What is Informative
100
Why should I Know how to organize messages?
What is Form follows function
100
"P" stands for
What is Purpose
200
What are the two purposes that Informative and "Good News" messages have?
What is Primary and Underlying
200
Applying for a job you would bring a ________
What is Resume
200
Hand written goes a long way.
What is Thank you Congratulatory Note.
200
How do you consider audience needs?
What is Putting good news up front
200
"A" stands for
What is Audience
300
This purpose can be used to communicate routine, daily tasks, instuctions, code, steps, and procedures
What is Inform
300
The most important skill in life is to be able to ______ effectively.
What is Communicate
300
Concluding a conversation, or document
What is Summarize
300
When should you emphasize readers benefits?
What is Present policies
300
"I" stands for
What is Informative
400
When a person attempts to convince an individual or group they are ______
What is Persuasive
400
The decision making process is _____
What is Think and Solve problems
400
When you respond first to customer's request for an price adjustment, discount, replacent, or other ______ resolving the issue
What is Benefit
400
When _____ may not be obvious to readers
What is Clear benefits
400
"C" stands for
What is Context
500
When composing Informative and Positive message you should consider these 4 things
What is Persuasive, Informative, Positive attitude, Audience
500
Builds these 5 skills for employability
What is communication, manage information, think and solve problems, use numbers, work with others
500
6 types of messages you may write
What is Adjustment, Confirmation, Summaries, Instructions, Complaints, and Thank you notes
500
Order to organize an informative or positive message? 5 points
What is Main point, details, negatives, reader benefits, goodwill ending.
500
What does PAIBOC stand for
What is Purpose, audience, information, benefits, objections, context