Branch Network Communication
Avaya Phone System last digits IP
What is the .140
Where to obtain IP address from Branch HP devices
What is 'HP Desktop /Grey Screen'
Loan doc printer models in the branch
What is MX711
What is MX622
Program used when connecting on company issued laptop
What is Global Protect
System used to locate branch IP Address
What is Down Branch Report
IP address for Network Connection
What is .16
Remote Management program on MACs and iPads?
What is JAMF
Used to find jam history on printer calls
What is typing /se behind IP Address when remoted
or
Event Log Summary
Program used to connect when using personal device
What is citrix
Used to view VDI Connection Status
What is Citrix Cloud
Report to check when branch is having network connection
What is down branch report
How HQ and BM company issued laptops connect in office
What is Port Replicator
Writer used for printing eSignature Loan documents
What is AP writer
Entire home set-up with company equipment
What is Meraki
Secondary Connection in a branch when a second DSL connection is not available
What is a Cradlepoint
Initial login screen for company issued surface
What is Bitlocker
Must do steps if Loan doc printer down and escalating ticket
What is forward class print, windows print and faxing
Type of internet Connection needed for Remote Access
What is secured
What is Command Prompt
The branch network equipment that you power cycle to fix network connectivity issues.
What is "Nothing"
Where to get PIN for Document/Collateral Capture
What is customer's ELF
If a user is wanting to use a personal laptop to work remotely, what probing question do you need to ask before having them install Citrix?
What is "Are you on a windows, Chromebook, or Mac OS"