Scheduling
Loading Dose
Frequency
Duration/Start Times
Miscellaneous
100

How much space should we leave between start times when scheduling infusions?

15 minutes

100

What is the loading dose for Simponi Aria?

0 , 4 , and then every 8 weeks. 

100

How frequently is a ZA infusion scheduled and what is the maximum number of treatments received?

once a year, for a maximum of 3 treatments

100

How much time does a prolia injection fill on the schedule?

15 minutes

100

What day does Matt Hook place the order for meds the following week?

Matt places orders every Tuesday. The soonest we could schedule is Friday of the same week or anytime the following week. 

200

Who do you send flags to when scheduling infusions?

Matt Hook and Prior Authorization

200
Name two infusions with a loading dose of 0 , 2 , 6 weeks?

Entyvio, Remicade, Avsola, Renflexis, Inflectra

200

After loading dose completion, how often would you schedule Cimzia injection?

Every 4 weeks

200

Name three infusions that are scheduled with a duration of 90 minutes on the schedule?

ZA, Simponi Aria, Orencia, Entyvio, Actemra

200

If we do not have an authorization on file, is it ok schedule an infusion or injection?

No, we must have an authorization approved to schedule an infusion/injection.

300

Who should you reach out to for approving overbooked infusions?

Amy, Laura, Luisa

300

What is the loading dose for Cimzia injections?

0 , 2 , 4 weeks

300

If an Evenity Injection is scheduled for November 14th, is it ok to schedule the next Evenity injection for December 12th?

No, Evenity must be scheduled one month to the calendar day. Next injection would be scheduled December 14th or later. 

300

Name two infusion that cannot be scheduled after 8am?

Rituxan, Truxima, Ruxience, Ocrevus

300

Should we collect copay for infusions?

No copay should be collected unless the infusion is linked with an office visit or there is a pop up to collect a specified amount.

400

If the provider's schedule starts at 8am, but the infusion schedule is availability starts at 7:30am, what times should the first infusion of the day be scheduled?

8am when the provider is in office

400

How would you schedule the loading dose for Actemra?

There is no loading dose for Actemra.

400

How often would you schedule a Stelara IV infusion?

This infusion only scheduled for one dose.

400

How much time does a Cimzia injection fill on the schedule?

30 minutes

400

If a patient cancels an infusion and has future infusions scheduled, what steps should be taken?

Cancel all future infusions and reschedule accordingly. Send flags to Matt Hook and Prior authorization with the scheduling updates.

500

When is it ok to schedule a TH visit linked with an infusion?

Never !!!

500

When scheduling an infusion/injection with a loading dose, is it ok to schedule just the first dose?

No, you must schedule the loading dose in its entirety.

500

How would you determine the frequency for Remicade, Avsola, Renflexis, or Inflectra?

This information can be found in the authorization document. This will specify per patient anywhere from 4-8 weeks.

500

Provider's schedule ends at 430, when is the latest you could schedule an Avsola or Remicade infusion?

Latest start time would be 1:30pm as this is a 3 hour infusion.

500

If a patient is scheduled for Rituxan infusions on April 4th and 18th with a frequency of q6 months, when should you look to schedule the second set of infusions?

October 4th or later to start the second series of infusions.