Scheduling
Loading Dose
Frequency
Duration/Start Times
Miscellaneous
100

How much space should we leave between start times to stagger infusions and injections?

20 minutes

100

What is the loading dose for Cimzia injections?

0 , 2 , 4 weeks

100

How frequently is a ZA infusion scheduled?

ONCE A YEAR - TO THE DAY OR LATER

100

What is the scheduling duration of a Prolia or Evenity injection?

20 minutes

100

Name two PROVIDER injection medications that require an authorization.

Monovisc, Synvisc, Orthovisc, Durolane, GELSYN

200

Who should you send inbasket messages to when scheduling or rescheduling infusions?

OCMW CCAO INFUSION AUTH

MATT HOOK

LYNN PIERZCHALSKI-GOLDSTEIN

200

How many doses are in the loading dose for Simponi Aria, and what is the scheduling fequency?

2 doses at 0 , 4 weeks - then every 8 weeks after completion of loading dose. 

200

After loading dose completion, how often would you schedule Cimzia injection?

Every 4 weeks

200

Name three infusions that are scheduled with a duration of 60 minutes on the schedule?

Entyvio, ZA, Orencia, Simponi Aria, Saphnelo

200

If we do not have an approved authorization on file, is it ok schedule an infusion or injection?

No, we must have an approved auth on file to schedule any infusion or injection.

300
What scheduling view should you use to schedule infusions and injections?

If using Book-It, "schedule views". NOT SOLUTIONS

Alternatively, use the schedule view menu to see the full day template.

300

How would you schedule the loading dose for Actemra, Tofidence, or Tyenne?

There is no loading dose for Actemra.

300

If a patient is scheduled for Rituxan infusions on April 4th and 18th with a frequency of q6 months, when should you look to schedule the second set of infusions?

October 4th or later to start the second series of infusions.

300

Name two infusion that CANNOT be scheduled any later than 8am?

Rituxan, Truxima, Ruxience, Ocrevus

300

Should we collect copay for infusions or injections?

NO COPAY should be collected for infusions or injections.

400

If the provider's schedule starts at 8am, but the infusion schedule is availability starts at 7:20am, what times should the first infusion of the day be scheduled?

8am when the provider is in office is the earliest we should schedule an infusion

400

When scheduling an infusion/injection with a loading dose, is it ok to schedule just the first dose?

No, you must schedule the full loading dose in its entirety.

400

If an Evenity Injection is scheduled for November 14th, is it ok to schedule the next Evenity injection for December 12th?

No, Evenity must be scheduled one month to the calendar day or later. Next injection would be scheduled December 14th or later. 

400

How much time does a Cimzia injection fill on the schedule?

40 minutes

400

If a patient cancels an infusion and also has future infusions on the books, what steps should be taken?

Cancel all future infusions and reschedule accordingly. Send flags to auth pool, Matt Hook, and Lynn Pierzchalski-Goldstein with the rescheduling updates.

500

When is it ok to schedule an office visit linked with an infusion or injection?

NEVER !!!

500

Name two infusions with a loading dose of 0 , 2 , 6 weeks?

Entyvio, Remicade, Avsola, Renflexis, Inflectra

500

How would you determine the frequency for Remicade, Avsola, Renflexis, or Inflectra?

This information can be found in the therapy plan and authorization document in the "referrals" tab in chart. This will specify per patient anywhere from 4-8 weeks.

500

Lunch starts at 12:00pm, when is the latest you could schedule an Avsola or Remicade infusion in the AM template?

Latest start time would be 9:30am as this is a 2.5 hour infusion that must be completed before the lunch hour.

500

If a patient calls in to request an injection with the provider, what steps should the PCC follow before scheduling?

Go to chart and investigate encounters/dispo to see if an injection med is listed. If no notes, send pool message to clinical pool before scheduling.