Candidate of Supportive
How do we determine the member's candidacy level?
Based on core 2 level score
When is the 1st outreach attempt should occur for candidate of intensive?
Within 10 business days of CME open date
Within how many days of opening the CME must the first call attempt be made
Within 10 business days
By what day must the third ( 3) outreach call must be completed?
Within 14 days of CME open date.
What other action must occur right after the 1st call attempt is made
Send UTR letters ( 2nd attempts)
When do we place the member's CME in persistent outreach?
After the 3 rd attempt
When must the third call attempt be complete after opening the CME
Within 14 days of CME open date
When should the 4th and 5th outreach attempt occur?
Between day 15 and 30 of CME open date
After all attempts are unsuccessful, what should we do with the CME?
Place in pop health for SNC members
How often and how long, are we required to call member in persistent outreach after the 5th attempt for candidate of intensive?
Every 30 calendar days for up to 180 days from CME open date