Name of the product we offer to our patients.
Oxygen Concentrator
Types of customers.
Cash Customers, Rental Customers
This means being present in a conversation.
Active Listening
This is a system the manages a company's interactions with current and potential customers.
Customer Relationship Management (CRM)
Types of oxygen concentrators we offer.
Portable and Stationary Oxygen Concentrator
The year Inogen was founded.
2001
Modes of payment for Cash Customers.
Credit Card, Debit Card, Check, Financing
Listening between the lines and hearing things that were not said.
Strategic Listening
Four common creations possible using Salesforce.
Leads, Accounts, Opportunities, Cases
Pulse dose oxygen flow
Inogen locations.
Goleta, CA
Plano, Texas
Brooklyn, OH
Common medical conditions and reasons our patients need our products.
Chronic Obstructive Pulmonary Disease (COPD)
Obstructive Sleep Apnea (OSA)
Filling in what the other person is saying even before they complete their statement.
Shallow Listening
Sales in progress
Opportunities
Discontinued POCs
Inogen G1, Inogen G2/G2HF, Inogen G3R
This is what we call our representatives.
Customer Care Center Representative
A machine that applies positive pressure to the upper respiratory tract.
Continuous Positive Airway Pressure
Give one idiomatic expression about listening.
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Name of our VoIP
Five9
New G4
Our headquarters.
Goleta, CA.
This is what our patients need to secure prior to acquiring an oxygen concentrator.
Prescription
General traits that help CCC reps be successful in the workplace.
Soft Skills
Oracle is an application responsible for automating which business processes?
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Supply Chain Management (SCM)
Columns are made of this material which is responsible for separating nitrogen from the air.
Zeolite