Hesitations
What features and benefits do you use to overcome time?
Completely online
Login any time day or night
How do you control the conversation?
Ask questions
A general rule of thumb, how often should we be following up with someone?
On a weekly basis
If offered an appt, then by the next day
How often should we be doing Silent Liker/comments for follow-up?
Everyday
We can't afford any type of schooling.
Martinsburg College accepts a variety of different funding options
What are 3 purposeful questions that you can ask to get to know someone?
How long have you been stationed at XYZ?
How long have you guys been a part of the military community?
Have you thought about a career that you're passionate about?
AND MANY MORE!!!
What are 2 different ways to keyword search?
What are 2 different phrases/words that you can keyword search?
Keyword searching in groups/pages, in your inbox through messages, or on your profile.
College, interested, medical/business/IT/security, program, online, nursing, appointment, etc.
How do you use a congrats post to your advantage?
Ask questions at the end, Silent liker/comments, overcome subliminal hesitations, referral post, etc.
We are traveling during the holidays. Next semester might be better.
*Build rapport* Martinsburg College has start dates every month so there's always a time that can fit your needs! Whenever you are ready to take those next steps, do you have an idea of what you'd like to study?
How can you build rapport and prequalify in the same message?
By building value and asking a purposeful questions.
What's a unique way to follow up with someone who has left you on read 3 times?
Voice message or video message
How long should your lives be? And how does a live help influence inquiry to schedule?
At minimum 3 minutes, but preferred to be at least 15 minutes.
Overcome hesitation, increase engagement, build rapport, dependent on the live it builds professionalism, etc.
I'd prefer to take something in person because I'm not good at taking tests.
Quizzes can be retaken as many times as you need and test/finals can be taken twice with the best score being recorded!
What tasks can we do to help build rapport? Give 2 examples
Silent likers/comments, messaging/interact from a PS post, and story replies
What is the formula for a perfect message?
Acknowledge, relate, build value, ask a purposeful question
When posting in groups, what should we be mindful of?
Time of day, how many people are in the group, and is it a YS or general group?
If in a GP group, search for other OCs that work in that territory.
I don't have time to be on the phone. Can you send me an email or link with all of the program information?
*relate and acknowledge* We like to chat over the phone that way we can answer all your questions as they come up and give you any information you may need! Phone calls with our representatives typically last about 30min and they are available throughout the day to best assist our students! *question*
How can we match a potential student's tone?
The length of the message
When doing vTiger follow-up, what should we be using to search?
Created date
Last point of contact
Contact Student Status
How can we use conversation starters to get a PS into a scheduled appointment?
Asking general questions about school i.e
What is your degree in and what do you do now? Have you gone to college and if so what did you study? What year did you graduate high school?