Branch Check Ins
Savings/Checking
Misc
She Said What?
Online Banking
100

Member wants to add a beneficiary?

What is Change Account

100

Earns you 4% on the first $2500?

What is Boost Savings

100
Who needs a profile to cash checks?

What is everybody

100

My brains not working today

Who is Zu'Anna

100

What does RDC mean?

What is remote deposit capture


200

Non Member wants to open a personal membership?

What is open new membership

200

A member has a large amount of money they want to earn dividends on but they want it to be liquid?

What is Soar Money Market

200

Who do we send a declaration page to?

What is Collections 

200

Todays my last day 

Who is Lindsey
200

Member needs a small loan quickly?

What is Instant Cash

300

Member wants to remove signer from account?

Change business account

300

Share draft account used for everyday purchases 

that will allow you to overdraft up to $50 without 

NSF fees


What is Incredible Checking

300
How much is an outgoing wire fee?
Domestic- $25 

International- $50

300

So I see you keep a lot in your checking; have you thought about opening a Soar Money Market?

Who is Kim


300

Where can you view credit card transactions?

What is the cards tab under selected card

400

ACH fraud on members account?

Transaction dispute or fraud

400

Share draft account used for everyday purchases 

and to reestablish a good checking account 

history

What is Trial Checking

400

How much are check copies?

What is $5/Check or $30/Hour whichever is less.

400

I lost my teeth 

Who is Ainsley 

400

Member is traveling out of the county and wants to be sure their card will still work?

What is Travel Alert under cards tab

500

DAILY DOUBLE! 

Who do you reach out to for a new HELOC?

What is the dynamic duo Ashley Locken and Sarah Eidem

500

What are the qualifications for a cash rewards checking? 

What is 

- Have a valid e-mail address

- Receive statement electronically 

- Be enrolled and log into OLB once per 

cycle 

- Have 10 visa debt transactions that 

post and clear during the qualification 

cycle 

500

DAILY DOUBLE!

What is our monthly branch budget?

What is $300

500

Did you go shopping yet?

Who is Payton


500

Where can a member get information on budgeting and saving?

What is Financial Education