Acronyms & Definitions
LMS/CMS
Coding
SMART
MISC
100

What does MDV stand for?

What is Market Daily Value?

100

From the Shared Services screen in LMS, which option will allow you to see a guest’s reservation?

What is Display Guest Reservation?

100

What does a Casino Sales Executive's Primary code start with?

What is the letter C

100

How many ways can you look up a guest in SMART? (show me where it is in SMART)

What is 3 ways: Master Search, Guest Look Up and Guest Search 

100

To what level of player are we typically coded?

What is 300-399

200

What does DOM stand for?

What is Dominant Property?

200

From the Shared Services screen in LMS, which option will allow you to quote hotel rates?

What is #3, Rate Quotation Screen?

200

What does a Casino Sales Executive's Prospect code start with and what color is the guest's flag?

What is the letter D and purple 

200

What is the name of the dashboard to see how many calls/bookings you have for the day?

What is Inside Sales Productivity. 

200

What are the 4 components of THEO?

What is Average bet, Length of Play, Speed of Play, and Type of Game

300

A guest who never generated a trip within Caesars Entertainment or are inactive for 24 months.

What is a New to Enterprise?

300

From the Guest Reservation Screen in LMS, which prompt must you enter into the command field to see the template text with details of an offer?

What is command 7?

300

On the guest's profile page in SMART, where can you find who the guest is coded to?

What is Casino Details

300

Where do I go to look at a guest's play for his last 6 trips? (answer and show me where in SMART) 

What is Gaming Profile 

300

Where do we go to book a flight offer for a guest?

What is SkyForce or Caesars Rewards Air

400

Give me the property code for Harrah's New Orleans.

What is NOR?

400

In CMS, from the Winet screen to check offers, you must select what letter in the 'Next' command?

What is the letter O 

400

When I submit a coding request for a guest who is D coded to me, what would be my reason for requesting this code?

What is Prospect to Primary

400

If I wanted to send a mass email to my guests who received a specific offer in Lake Tahoe, where do I go?

What is Funnels 

400

What is the main benefit the guest receives for becoming a DIA Elite member?

What is DIA elite airfare 

500

On Las Vegas event announcements, ABC stands for what?

What is All but Caesars?

500

In CMS what is the screen that we mostly work out of?

What is screen 56 - Patron History?

500

True or False: 

When submitting for New to Market incentive, you must be C or D coded to the guest in the enterprise.

What is TRUE

500

My guest wants to book a free play offer for Las Vegas. How do I find the offer in their account?

What is View Offers - sort by hotel

500

What does the Annual Seven Stars Retreat include?

What is 

-$1200 roundtrip airfare 

-limo transportation to and from the airport 

- $500 folio credit 

-1 free movie per day 

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