Show:
Leadership Style
Effective Communication
Diversity & Inclusion
Influencing Others
Emotional Intelligence
100
Myers-Briggs Type Indicator
What is MBTI?
100
One-way communication.
What is feedback?
100
Respect + Feeling Valued + Trust.
What is Inclusion?
100
To Assert, Suggest, Provide Rational, Identify Consequences
What is a PUSH Behavior
100
The relationship between emotional intelligence skills and job performance and stress.
What is the Business Case for EQ
200
This type likes to "talk it out".
What is an extrovert?
200
An ongoing series of actions (formal and informal, planned and spontaneous) that a manager takes to help employees learn.
What is coaching?
200
Embracing the differences in others.
What is Diversity?
200
To Offer incentives, Highlight Commonalities and Differences, Create a Vision, Encourage
What is a PUSH/PULL Behavior
200
Using Self Awareness, Self Management, Social Awareness, Relationship Mnagement.
What are the Four Core Skills of EQ
300
This style strives for harmony with others.
What is feeling type?
300
The process includes Open, Discover, Involve, Agree, and Close.
What is the Coaching Model?
300
A positive feeling of esteem or deference for a person.
What is Respect?
300
Using a Goal, Self, Other, Organization.
What are the Four Factors of Analyze the Situation
300
The ability to keep a pulse on your emotion so that you actively choose and manage what you say and do.
What is Self Management
400
A swiss psychologist that developed theory of personality types, used to develop MBTI.
Who is Carl Jung?
400
Demonstrating that I understand the person's experience.
What is empathy?
400
Traditionalist, Baby Boomers, Gen Xers, and Millenials.
What are the four generations in the workplace?
400
Using an Opening, Positioning, Exploring, Closing.
What are the four stages of Negoation.
400
The ability to use self-awareness, self management, and social awareness to form, sustain, and deepen relationships at work and in life.
What is Realationship Management
500
Acting in a very raw and childlike way.
What is "in the grip"?
500
A communication technique that requires the listener to feed back what they hear to the speaker, by way of re-stating or paraphrasing what they have heard in their own words, to confirm what they have heard and moreover, to confirm the understanding of both parties.
What is active listening?
500
Characteristics of this generation include optimistic, idealistic, hard workers, believe anything is possible and social change agents.
What is the Baby Boomers?
500
To Work from a Plan, Is Patient, Manages the Process, Builds Relationships, Invests Time.
What is the Attitude of a Successful Negotiator.
500
Watch yourself like a hawk, sleep on it, step into their shoes, build trust.
What are Strategies of EQ