Characters
Facts about the case
Leadership
Conflict/ Negotiation
100
The program director at the Omega House
Who is Ellen
100
Omega house provides these services
What is hospice
100
The ability to influence a group toward the achievement of a vision or set of goals.
What is leadership
100
Process that begins when one party perceives another party has or is about to negatively affect something the first party cares about
What is conflict
200
In charge of fundraising
Who is George
200
George is assigned to
What is the Omega House
200
Extent to which a person's job relationships are characterized by mutual trust, respect for employees' ideas, and regard for their feelings.
What is consideration
200
Has five stages, potential opposition or incompatibility, cognition and personalization, intentions, behavior, and outcomes.
What is conflict process
300
Former SAC director
Who is Patti
300
Used the copy machine for personal use
Who is George
300
Degree of influence a leader has over power variables such as hiring, firing, discipline, promotions, and salary increases.
What is position power
300
Process that occurs when two or more parties decide how to allocate scarce resources.
What is negotiation
400
The intern
Who is Lisa
400
Doing majority of George's work that he was responsible for
Who is Lisa
400
Know who they are, what they believe in and value, and act on those values and beliefs openly and candidly.
What is authentic leaders
400
Negotiation over price. Any gain I make is at your expense and vice versa.
What is distributive bargaining.
500
The cook
Who is Dan
500
Assigned George to lead the Omega internal fundraising committee
Who is Ellen
500
Psychological state that exists when you agree to make yourself vulnerable to another because you have positive expectations about how things are going to turn out
What is trust
500
One or more settlements can create a win-win solution. Both parties engaged in helping each other attain a victory
What is integrative bargaining