True or False:
Pemco does NOT provide SR-22 coverage.
This is TRUE. We should refer someone needing SR-22 coverage to their Community Agent or to the Pemco Agency.
On policy #3, what is the paid to date?
07/31/24
When does the new credit card processing fee begin on OR policies?
Policies renewing 08/19/24 and after
What is the Territory rating for Spokane county?
2
How much coverage is provided automatically on a WA HO-9 policy for water back up?
$5000
At what age is it ok to exclude (as non rated or permanently impaired) a household member who is no longer driving due to age or medical reasons, so long as the overall profile is consistent with the request?
76 years of age or older
What is policy #2's current paid to date?
08/02/2024
True or False: With the new billing plan, policies on EFT Pay in Full can schedule their payment for any date in their renewal month.
False. The payment date should align with their renewal date.
If a caller is asking that we stop contacting them via mail, email or phone, what do we do?
Fill out the Prospect removal request form (for mail and email) and the Do not call list (for phone).
Can you decrease coverage C while a moratorium is in place?
Yes!
What $ value does a vehicle need to have in order to potentially qualify for a rebuilt title in the state of WA?
$10430
On policy #1, what was the most recent change made to the policy?
Auto plus UMB discount was added 03/08/24
After a pending cancellation notice is sent on a Mortgagee billed HO policy, how many days are allowed to make a payment before the policy cancels?
15 days
Erika will be in her sailboat 5 miles off the Western coast of the Queen Charlotte Islands, will she still be covered by her Mariner policy?
Yes!
The current navigational limits are:
What is the que you call to reach a Senior?
CSD_Gateway
What years of Kia and Hyundai vehicles may require additional scrutiny when adding comp or collision?
2011-2022
On policy #3, when was the 2018 Toyota Tacoma added to the policy?
05/24/2018
Noah's OR auto policy is renewing on 09/01/24 with a renewal premium of $1368. If he pays in full using his credit card, how much will he pay?
$1409.04
What liability limits are required in order to qualify for an Umbrella policy?
250/500/100
After how many days of vacancy in OR is there no longer coverage for items like vandalism and glass breakage?
30 consecutive days
Zane (21) lives at home with his parents in WA and just bought a new Camaro. Since he is still going to school, his parents have allowed him to stay on their policy. Aside from a driver, how else will Zane be listed on his parents policy?
Zane will be listed as an additional interest
On policy #2, who is the LP listed?
Chase Auto Finance
Jack is calling in to see if he can reinstate his policy. Assuming he qualifies and is going back on EFT, how much money do we need to collect in this scenario?
Earned premium: $120
Pro Rata Term Premium: $623.40 (including $15 reinstatement)
4 remaining installments
623.40-15=608.4
608.4/4=152.1
152.1+120+15=
$287.1
What is the deductible on fishing equipment for a MA policy?
$250
If a customer in a moratorium area wants to increase coverage, lower deductibles or add previously owned items to their policy, what should you do?
Contact your Underwriter to discuss these changes