Universal Life Insurance
What is Life insurance?
Life insurance is a contract between you and an insurance company.
What is Cash Value?
Cash value is the savings-like component that lives inside a Universal Life policy. It's real money that belongs to the policyholder — and it can grow over time
What Are Riders?
A rider is an optional add-on that a customer attaches to their base life insurance policy.
Premium
The payment a customer makes to keep
their life insurance policy active. Like a
subscription fee for coverage.
IROZ
The tool use to pay us
What are the types of Life Insurance?
Type 1: Term Life Insurance
Type 2: Whole Life Insurance
Type 3: Universal Life Insurance
The three key stages of a policy every agent must know?
Active → Grace → Lapse
What is the Accidental Death Rider?
If the insured person dies as a result of an accident (not illness), this rider pays an additional benefit on top of the regular death benefit
Cash Value
The savings-like reserve inside a
Universal Life policy. It grows over time
and helps keep the policy active when
premiums are low
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tools used to reset password and unlock NT accounts
What are the Two Ingredients of a Sustainable Policy?
Ingredient 1: Adequate Premiums
Ingredient 2: Healthy Cash Value
What Triggers the Grace Period?
The grace period begins when premiums are missed or the cash value drops too low to cover the ongoing cost of insurance. The policy doesn't stop immediately — it enters this warning window first.
What is the Waiver of Premium?
The Waiver of Premium rider steps in and pays the premiums on the customer's behalf while they are disabled or unable to work.
Lapse?
When a policy ends because it can no longer cover its costs. Coverage is lost and the death benefit is forfeited
What is listed in the code of conduct?
Rules and relegations on how to behave whilst at work or representing the Sutherland brand
What are the Three Stages of Policy Trouble?
Stage 1: Cash Value Is Being Used Up
Stage 2: Warning Notice Issued
Stage 3: Policy Lapses
What are 3 main reasons a Policy may Lapse?
Low or Missed Premiums
Declining Cash Value
Long-Term Policy Changes
What are the 3 Standard Riders?
Accidental Death
Waiver of Premium
Guaranteed Insurability
Sustainability?
Whether a policy can remain active long-term. A sustainable policy has enough premium and cash value to keep covering costs.
Which year was Lincoln founded
1905
What is the difference between Whole Life and Universal Life Insurance?
Universal life is like whole life — but with more flexibility. It's the most customisable type of life insurance.
Three Main Reasons Someone Might Need LTC?
Aging
Serious Illness
Injury
How does Premiums & Cash Value Work Together?
Premium payments and cash value are like two partners keeping the policy alive. When premiums are strong, cash value grows. When premiums are low, cash value steps in as a backup. They work as a team — but only if both are healthy
COI & Meaning?
Cost of Insurance-
The monthly charge taken from the
policy to provide life insurance
protection. Increases as the customer
ages.
Who founded lincoln
Arthur F. Hall and 30 other Fort Wayne businessmen