Insurance Terms
Benefits Basics
Network Know-How
Claims & Processing
Insurance Mysteries
100

This is the amount a patient must pay before insurance begins paying for covered services.

What is a deductible?

100

Dental insurance helps patients by doing this.

Sharing the cost of dental treatment.

100

Patients typically pay less when visiting this type of provider.

What is an in-network provider?

100

This is a request sent to insurance asking for payment.

What is a claim?

100

A patient had a cleaning four months ago, but insurance won't cover another cleaning yet.

What is a frequency limitation?

200

This is the maximum amount insurance will pay during a benefit year.

What is an annual maximum?

200

This type of plan provides discounted fees but does not pay for treatment.

What is a dental discount plan?

200

This fee is negotiated between an insurance company and an in-network provider.

What is a contracted fee?

200

This document explains what was billed, what insurance paid, and what the patient may owe.

 What is an Explanation of Benefits (EOB)?

200

A patient enrolls in a new insurance plan and immediately wants a crown, but insurance will not contribute for twelve months.

What is a waiting period?

300

This is the percentage of treatment costs shared between the patient and insurance company.

What is coinsurance?

300

This insurance rule may require a patient to wait before certain services are covered.

What is a waiting period?

300

This term refers to the maximum fee insurance recognizes for a procedure.

What is an allowed amount?

300

This is the process insurance uses to review a claim and determine payment.

What is adjudication?

300

Insurance pays based on a less expensive treatment than the one recommended by the doctor.

What is a downgrade?

400

This person owns the insurance policy.

Who is the policy holder (subscriber)?

400

This insurance restriction limits how often a service may be covered.

What is a frequency limitation?

400

Patients may have higher out-of-pocket costs when visiting this type of provider.

What is an out-of-network provider?

400

This is submitted before treatment to estimate how insurance may contribute.

What is a predetermination (pre-estimate)?

400

A patient's insurance will not cover an implant because the tooth was missing before coverage began.

What is a missing tooth clause?

500

This family member receives benefits through another person's insurance plan.

Who is a dependent?

500

This term describes a service that qualifies for payment under an insurance plan.

What is a covered service?

500

True or False:
In-network providers generally make the claims process easier for patients.

True.

500

This gives insurance permission to send payment directly to the dental office.

What is assignment of benefits?

500

A patient's insurance has already paid $1,450 of a $1,500 yearly benefit.

What is an annual maximum?