Insurance 101
Rivet 101
Icebreakers
Expressable Insurance Strategy
100

When a healthcare provider is contracted with an insurance company to provide certain services for negotiated rates. 

What is in-network billing 

100

Rivet will be mostly utilized by SLP's during this particular session for onboarding new clients. 

What are consultations

100

Molly's daughter, Annie, rocks this hairstyle every day which led to the idea for the Insurance 101 icebreaker. 

What are pigtails

100

We are dipping our toes in the water starting with this category of billing. 

What is out-of-network billing

200

The standard transaction code set for diagnostic purposes. 

What are ICD 10 codes

200

For out-of-network claims, we are utilizing this feature of Rivet when chatting with clients. 

What are eligibility checks

200

This Insurance Team Member wants to bring back the scrunchie, because well...duh?!

Who is Jennifer Guzman

200

We initiated out-of-network as an option for this group of clients. 

What are superbill clients

300

The number of steps in the life cycle of a claim. 

What is 5

300

For in-network claims we will utilize this functionality in Rivet to provide more details specific to the claim. 

What are estimates

300

Rachel referenced this store when describing where she shopped for her high wasted, wide leg jeans. 

What is Old Navy

300

We will introduce new clients to OON billing starting with this state. 

What is Texas

400

The third party vendor that is submitting claims on behalf of Expressable. 

What is CandidHealth

400

This tab on the patient profile will be helpful to follow the timeline of conversations between our team and the patient. 

What is the communications tab

400

This Insurance Team Member was excited to sport a mohawk for her preferred hair style in Insurance 101

Who is Yadira

400

For now, OON billing will be offered to these patients (2 part answer). 

What are clients canceling for financial reasons

500

LaQuisha brought to Molly's attention that she had the incorrect definition for this word during the Insurance 101 training. 

What is a copay 

500

Molly made this initial mistake when adding clients to Rivet. 

What is adding the patient's parent/caregiver as the patient in the patient profile. 

500

Val referred to this two-time Grammy Award winner when referring to how she felt when sporting her 90's fashion style. 

Who is LL Cool J

500
By expanding our services to in and out-of-network billing options, we are tapping into our Vision statement which is: 

What is "envisioning a world where everyone can fulfill their communication potential"