A monetary award to compensate a victim for losses such as pain and suffering, that do not involve specific measurable expenses.
What are General Damages.
100
After receipt of claim, initial reserve must be set within this time frame.
What is 30 days.
100
A person or an organization that commits a tort for which a civil remedy may be sought.
What is a tortfeasor?
100
This is typically referred to as "whiplash".
What is cervical sprain/strain.
100
Knowledge, being prepared, etc.
Arguably the most important thing to consider during the negotiation
200
The failure to exercise the degree of care that a reasonable person in a similar situation would exercise to avoid harming others.
What is Negligence.
200
After receipt, initial contact must be completed in this time frame.
What is 48 hours.
200
An alternative dispute resolution method by which the disputing parties use a neutral outside party to examine the issues and develop a settlement, which can be final and binding.
What is Arbitration.
200
Typically referred to as a bruise
What is a contusion.
200
Matt Plessinger
Who the VP of U.S. Claims Operations.
300
A payment awarded by a court to punish a wrongdoer for a reckless, malicious, or deceitful act and to deter similar conduct
What are punitive damages.
300
This must be completed within the first 30 days from initial receipt of claim.
What is 30 days.
300
A legal bar to asserting a certain contractual condition because of that party’s previous actions or words to the contrary.
What is Estoppel.
300
Liberty Mutual has a licensed customer service team that is available when?
What is 5am-7pm PST. M-F; 5am-5pm Sat; 8am-2pm Sun
300
Client Excellence, innovation, resourcefulness, team work, expertise, integrity, leadership
What are GB shared values.
400
A common-law principle that prevents a person who has been harmed from recovering damages if that persons own negligence contributed in any way to the harm
What is contributory negligence.
400
Injury, diagnosis, treatment to date, prior medical history
What are some key elements in a Bodily Injury claim investigation what are.
400
An insurer’s letter that specifies coverage issues and informs the insured that the insurer is handling a claim with the understanding that the insurer may later deny coverage should the facts warrant it.
What are Key questions during a liability investigation.
500
A common-law principle that requires both parties to a loss to share the financial burden of the bodily injury or property damage according to their respective degrees of fault.
What is comparative negligence.
500
Date of Birth, Social Security Number, Gender, First Name, Last Name.
What elements make up the Big 5.
500
An alternative dispute resolution method by which disputing parties use a neutral outside party to examine the issues and develop a mutually agreeable settlement.