Production Cycle
What is 3 cycles?
The Matrix
What is the z drive or integrated terminations folder?
The agency has resigned.
What is a Resignation?
Text Highlighted in Blue on Letter
What is PIF/No PIF?
AZ, CA, CO, IL, LA, MD, MI, NJ, NY, PA, WA
The amount of days the Send Letter phase lasts.
What is four days?
Letters to be reviewed by QA
What is the For Review folder?
The agency has been abandoned.
What is an Abandonment?
Additional letter sent to an Iroquois or SIAA agency.
What is 7SA Letter?
Haley's mom's birthday.
What is June 12th?
The amount of days QA has to review letters.
What is four days?
Integrated Agency Terminations procedures
What is Sharepoint/ Integrated Agency Terminations folder on Sharepoint?
The agency has not produced enough business.
What is Lack of Production?
The Sub agency Letter used when a state is not listed in the Template Folder.
The third planet from the sun.
What is Earth?
The team that votes Yes or No for termination.
What is the Cross Collaboration team.
Image of DPM Report
What is the Contracting_Miscellaneous/Filenet folder/X drive and/or H drive?
Agency's master submitted a request to terminate a sub.
What is Master Requested?
The state that has 4 templates.
What is NY?
A requirement in PA that made us giggle.
What is Rehab?
One of the "Calendars in View" on the Production Calendar.
What are the Production Calendar, CC Team, QA team, or Triage?
Letter Templates
What is the Z drive/Integrated Terminations folder?
Typically submitted by Compliance (when they did a no-no)
What is For Cause?
Letters that are approved by QA are imaged here.
What is Contracting_Correspondance or Sent to Agency folder?
The LOB has not submitted a "yes" or "no" vote