Making Requests
Saying No
Levels of Intensity
Factors to Consider
Rights & Respect
100

This is the first step before asking for something important.

AWARENESS 

What is identifying your need?

100

Saying “no” with a brief reason is an example of what intensity level?

What is moderate intensity?

100

How many levels of intensity were reviewed?

What is seven?

100

This factor relates to how well you can actually fulfill a request.

What is capability level?

100

True or False: It’s okay to say no just because you want to.

What is True?

200

Asking in this way shows assertiveness and confidence.

What is directly and respectfully?

200

True or False: You always need to justify your “no” with a detailed explanation.

What is False?

200

This is the lowest intensity level.

What is not asking or staying silent?

200

Who has the power to say yes or no?  

YOU! 

200

Everyone has the right to do this when they feel overwhelmed.

What is set boundaries?

300

Timing matters. What should you consider before making a request?

What is whether it’s a good time for the other person?

300

This type of “no” acknowledges the other person’s feelings while protecting your own needs.

What is an empathetic no?

300

This intensity level includes using “I” statements and is direct but respectful.

What is assertive communication?

300

When considering how close you are to the other person, you’re thinking about what?

What are relationship factors?

300

Respecting your own needs and the needs of others is called what?

What is mutual respect?

400

True or False: Being indirect is always the most effective way to get needs met.

What is False?

400

Saying “no” while offering another option is called what?

What is a compromise or alternative offer?

400

What are two strong ways to say “no”?

What are raising your voice or walking away?

400

What are you protecting when you say “no” for yourself?  

What is your self-respect?

400

Saying no because it violates your values is protecting what?

What is your self-respect or rights?

500

This factor helps determine the urgency of your request.

What is your timeline or deadline?

500

Declining a request assertively but kindly reflects what two values?

What are self-respect and respect for others?

500

Matching your intensity level to the situation requires this key trait.

What is insight or self-awareness?

500

What is one “T” word that impact when and how you make or decline requests.

What is TIME timeliness and timeline?

500

This helps you make decisions that honor both your needs and relationships.

What is insight or balanced judgment? 

What is thinking it through?