Diplomacy
Diplomats need strong _____ to establish trust and foster relationships.
A) Interpersonal skills
B) Cross-cultural Awareness
C) Adaptability
A) Interpersonal skills
____ are skilled intercultural communications and are better equipped to manage situations.
A)Team Collaboration
B)Leaders
C)Leaders and management
C)Leaders and management
Using clear or professional translator can clear ___?
A)Non-verbal Communications
B)Feedback Mechanism
C)Language Barrier
D)Misunderstanding
C)Language Barrier
Cross-cultural Awareness is
A) knowing different cultural groups around the world eg Mestizo, Creole, Chineese.... etc
B)Having a deep understanding of the history and traditions and societal norms of other countries
C) Going to around the world to build relationships with people that have a different culture to yours
B) Having a deep understanding of the history and traditions and societal norms of other countries
Customer relation is :
A) Making a customer your friend
B) communicate with your customer to suit their preference and expectations
C)helping the customer finding what their looking for in the business
B) communicate with your customer to suit their preference and expectations
Feedback Mechanism is to :
A)Get results
B)To identify misunderstandings, to correct and learn
C) Know what peoplethink of the Business
B)To identify misunderstandings, to correct and learn
Mark is from Belize and is going to japan to study and has to adjust to japans cultural food like eating Dumplings, Tofu, Sushi..... etc. Then Mark has to ____
A)Cross-cultural Awareness
B)Cultural sensitivity
C)Adaptability
C) Adaptability
Mark and Thomas having different cultural background and are having a disagreement. Mark wants to wait last minute to finish the project while Thomas wants to do it the second day after being assigned the work. Thomas explained why it's important to finish before time and Mark finally agrees. This is an eg of :
A)Language barrier
B)Conflict resolution
C)Diversity and inclusion
C)Conflict resolution
Mark's new classmate asks him to help her out in the math HW and Mark rolls his eyes when saying yes. This is an eg of:
A)Non-verbal Communication
B)Feedback Mechanism
C)Language Barrier
A) Non-verbal Communication
Cultural sensitivity refers to diplomats who are sensitive to cultural differences in customs, values, and communication
A) True
B)False
A) True
Team collaboration is people who are skilled in intercultural communication and are better equipped to manage force
A) True
B)False
B)False
Training and development is when creating an open channel to help identify misunderstandings to correct and learn from mistakes
A) TRUE
B) False
B) False