Whics is not a partner of OTAs?
a) Hotels
b) Airlines
c) Blood banks or wholesalers
d) Global Distribution Systems
c) Blood banks or wholesalers
One is NOT a type of travel agency:
a) Homeworker
b) Miniple
c) Triple
d) Multiple
c) Triple
Which is NOT Tour Packages categorie?
a) Freedom Tours
b) Escorted Tours
c) Independent Tours
d) Envelop Tours
d) Envelop Tours
This is NOT a type of hotel:
a) Resorts
b) Motels
c) Grass hotel
d) Extended stay hotels
c) Grass hotel
_____is operated as a facility to staff in large factories.
a) Industrial canteens
b) Five star hotels
c) Airline catering
d) Night clubs
a) Industrial canteens
_____is NOT an OTA business model:
a) The merchant model
b) Partnership model
c) Substitution model
d) Peer-to-Peer Networks
c) Substitution model
Travel agency definition by Collins English Dictionary:
a) "A travel agent or travel agency is a bakery where you can go to buy a holiday or journey."
b) "A travel agent or travel agency is a shop or office where you can go to arrange a cup of tea."
c) "A travel agent or travel agency is a shop or office where you can go to arrange a holiday or journey."
d) "A travel agency is a box or closet where you can go to arrange a holiday or journey.’
c) "A travel agent or travel agency is a shop or office where you can go to arrange a holiday or journey."
Select the factor affecting the Tour Package formulation:
a) The relationship between the host and tourist generating nation
b) Political structure
c) Tour Referee Tools
d) Types of Tourist passports
a) The relationship between the host and tourist generating nation
Choose an advantage to partnering hotels with a tour agency
a) Optimizing the booking process
b) Too Much Volume to One Agency
c) Less Control Over Hotel Rates
d) Time-Consuming
a) Optimizing the booking process
Which is NOT a type of catering?
a) Sit-Down Catering
b) Light Catering
c) Wedding Catering
d) Office Delivery Catering
b) Light Catering
When Online Travel Agencies emerged?
a) in the 1990s
b) in the 1980s
c) in the 2000s
d) in the 1960s
a) in the 1990s
What is the most important item of income to the travel agent?
a) food and beverage
b) gifts
c) commission
d) insurance
c) commission
What is the INTERNAL factor of pricing in tourism?
a) Competitive conditions at the national or regional level
b) General economic situation
c) Certain legal measures such as price caps (or cost reductions)
d) The essence and organization of the business
d) The essence and organization of the business
Factors influencing the amount of rent between the hotel company and the tour operator:
a) the general manager of the rented hotel
b) terms of payment of rent
c) the number and frequency of departures of tourists
d) quantity and quality of additional services in transportations
b) terms of payment of rent
Which is a type of Restaurant?
a) Bad Casual
b) Brasselliere
c) Casual dining
d) Casual delivering
c) Casual dining
Which is TRUE?
According to Expedia Group’s 2023 Path to Purchase report, OTAs captured __% of online hotel & lodging bookings.
a) 49
b) 51
c) 65
d) 25
b) 51
Select the major function of a large-scale travel agency:
a) Itinerary Preparation; Culinary Service
b) Marketing and Sales; Legal Compliance
c) Booking and Reservations; Construction the hotels
d) Leading; Travel Planning and Consultation
b) Marketing and Sales; Legal Compliance
What are ‘inclusive tours’?
a) independent day visits
b) package tours
c) tours taken independently by the traveller
d) eco-friendly independent tours
b) package tours
Which statement is TRUE?
a) The tour operator irritates the client by offering him accommodation facility
b) The hotels, catering and tourism sector is one of the slowest growing sectors of the global economy
c) The most important component in the development of the modern tourism industry is cooperation between hotels and tour operators
d) None tour operator has their own favorites among the hotels where they prefer to send their tourists
c) The most important component in the development of the modern tourism industry is cooperation between hotels and tour operators
Types of food in hotels can be provided for tourists:
a) Mini All Inclusive; FBR
b) HB; EXTFB
c) Peninsula breakfast; English breakfast
d) Scottish breakfast; B&B
b) HB; EXTFB
Select the correct variant of travel agencies and their business model:
a) TripAdvisor – Merchant Model
b) Booking.com – Peer to Peer
c) Expedia – Merchant Model
d) Vrbo– Merchant Model
c) Expedia – Merchant Model
When was the Association of Independent Tour Operators created?
a)1988
b)1975
c)1976
d)1977
c)1976
What is dynamic packaging?
a) a form of transport-based tour
b) allowing the customer to assemble the elements of the tour
c) providing very quick service
d) a traditional package tour
b) allowing the customer to assemble the elements of the tour
Commitment conditions depending on the size of the purchased blocks in hotels, can be:
a) exclusive (if the block size exceeds 10% the hotel’s room stock)
b) large (block size 10-30% of hotel rooms)
c) significant (block size 35-45% of hotel rooms)
d) insignificant (up to 15% of the number of rooms)
d) insignificant (up to 15% of the number of rooms)
Which factor does not influence the decision to choose catering establishments for tourists?
a) Location of the food establishment and its pricing policy;
b) Design and atmosphere of the toruist attraction
c) Availability and ability to develop a tourist menu
d) The ability to receive and quickly serve a tourist group at the appointed time
b) Design and atmosphere of the toruist attraction