Caregiver Corner
Leveling Up
Dollars & Sense
Mission Possible
Main Course
100

This enterprise‑wide awards program formally celebrates caregivers for Living Our Values Everyday.

What are the L.O.V.E. Awards?

100

The kind of goal that’s Specific, Measurable, Achievable, Relevant, and Time-bound.

What is a SMART goal?

100

Intermountain emphasizes managing this to improve stewardship—especially by controlling labor efficiency and minimizing discretionary spending.

What is productivity?

100

The shorter phrase that names the three things that guide “why we exist,” “where we’re going,” and “how we behave.”


What are mission, vision, and values?

100

A culinary leader’s key responsibility is maintaining quality while reducing this to optimize sustainability.

What is food waste?

200

You can learn about 2026 benefit offerings through this site and ServiceHub.

What is the Intermountain Health myBenefits website?

200

These turn “I want to improve” into “here’s what I’ll do next week.”

What are action steps?

200

A common shared-services function is tracking these to ensure improvement.

What are KPIs (key performance indicators)?

200

When a team decision is unclear, you should check it against this.

What are our values?

200

These professionals assess nutrition needs and recommend medical nutrition therapy interventions for optimal patient care.

Who are the registered dietitians?

300

A “ten-minute conversation once every three months” is a fun way to describe this.

What is a quarterly Check-In?

300

The place you capture growth goals, new skills, and a path forward—so it’s not just “in your head.”

What is a development plan?

300

These professionals embed with departments to help solve problems and deliver outcomes.

Who are our business partners?

300

This internal hub is repeatedly referenced as a place to “learn more” about caregiver programs and updates.

What is MyIntermountain?

300

The major shared goal across all our Nutrition Servies teams is improving this end-to-end journey.

What is the patient meal experience?

400

This program now covers all roles and rewards for you to connect great people with great opportunities.

 What is the caregiver referral bonus program?

400

A strong development plan usually includes this: a person who helps remove barriers and supports progress.

What is a leader (or mentor/coach)?

400

This financial and decision‑support platform is used across Intermountain to manage capital projects, financial analytics, and business intelligence—work that recently earned the organization a national LEAP Award.

What is Strata?

400

A shared-service strength is creating “one best way” through these.

What are standardized workflows or QSIs?

400

This term refers to nutrition support delivered through a feeding tube.

What is enteral nutrition?

500

This virtual interactive advisor helps you compare options and says, “I’m here for open enrollment.”  Its name also shares the same name as one of your colleagues.

What is ALEX?

500

In Workday, you start here to find training that’s “Required For You” or “Continue Learning.”

What is Workday > My Learning?

500

These are shared monthly and used by Nutrition Services leaders to monitor labor, expenses, and performance against targets, supporting stewardship and informed decision‑making.

What are the Nutrition Services Finance Scorecards?

500

A style of leadership often referenced and recommended by the IH Leadership Institute.  

What is transformational or servant leadership?

500

This key task ensures nutrition recommendations are communicated to the care team.

What is documenting in the EPIC medical record?