Verbal, written or visual Communication
Internal or External Communication
Communication Process
One-way or two-way communication
100
Ayana and Jiselle are two friends that are planning a party. They are having a discussion about who the guest artist should be. This is ............... communication.
What is Verbal Communication.
100

The Principal sends an e-mail to the Vice Principal. This is ....................... communication.

Internal Communication.

100

Jameela has received a message, and is now giving a response to the message. Jameela is providing?

Feedback.

100

The principal held a meeting with teachers through a video conferencing. What communication is this?

Two-way communication

200

Steven lives in Italy, and writes letters to his family every month. This is an example of?

Written Communication.

200

Rianna has a business selling music CD's. She sends Chris Brown, who is a customer, a price list of her CD's. This is ............. communication.

External Communication.

200

Melissa answers the phone, she listens attentively to the caller to get the information. Therefore Melissa is the?

Receiver.

200

Road sign warning drivers of bridge ahead

One-way communication

300
Hand signals are a form of ............... communication.
What is Visual Communication
300

Keisha works at Absa bank in London and sends information on a customer's account to Sally, who works in Absa bank in Dar es salaam. This is a form of ........................ communication.

Internal Communication.

300

Peter has received feedback from Gale. Therefore peter is the?

Sender.

300

A store manager instructing a shop assistant saying ‘deliver these goods to a customer’

One-way communication

400

Road sign warning drivers of humps ahead

Visual communication

400

Monica, a sales manager at City Furniture sends emails to customers reminding them to pay their debts every week. This is a form of ........................

External communication

400

Letter, telephone conversation, text message

Communication media

400

Shop assistant talking to a new customer

Two-way communication