Functions of management
A person with authority over others
What is a manager?
Forces that shape the actions and decisions of management
what is a firm's environment?
Line of authority.
What is chain of command?
The process of guiding a group.
What is leadership?
Perceived incompatible differences.
What is conflict?
Overseeing work of others
What is management?
Investors, managers and employees.
What is a line and staff organizational structure?
Makes unilateral decisions.
What is autocratic leadership?
Conflict is bad and must be avoided.
Checks and balances
what is controlling?
Manage the assets of the company.
What is the responsibility of management to shareholders?
Pictorial representation of authority.
What is an Organizational chart?
What are characteristics of leadership?
Constructive and supports the goals of the work group.
What is functional conflict?
What is coordinating?
Provide good quality and service.
What is the responsibility to customers?
A design that groups similar or related specialties together.
What is a functional organizational structure?
A group makes decisions and completes work as they see fit.
What is Laissez-faire leadership?
Conflict can be positive and also necessary.
What is the interactionist view of conflict?
Implement motivational influences.
What is leading?
Demographics, technology & Government.
What is the Microenvironment?
A person reports to one manager.
Delegates authority and uses feedback.
Destructive and prevents achievement of goals.
What is Dysfunctional conflict?