Communications
Short for Web log.
What is a Blog?
A centralized office used for the purpose of processing a large volume of requests by phone.
What is a Call Center?
The ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member.
A programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the browser page.
What is AJAX?
Spam that is delivered through instant messaging.
What is Spim?
Computer based method of communication in which users can type and view messages sent to one or more recipients and view the responses immediately.
What is Instant Messaging (IM)?
A call center that allows consumers to contact agents via avenues other than by telephone.
What is a Contact Center?
The integration and telephony and data technologies.
What is Convergence?
The practice of categorizing online content through tags.
What is Folksonomy?
A concept referring to the changing trends in the use of WWW technology and Web design that have led to the development of information-sharing and collaboration capabilities.
What is Web 2.0?
Use of audio or video digital-media files that are distributed through Web feeds to subscribed users.
What is a Podcast?
A person's ability to use technology in non-stationary positions and in transit.
What is Mobile Computing?
A problem-solving model in which a task ordinarily performed by one person is outsourced to a large group or community in order to obtain and analyze large amounts of data.
What is Crowdsourcing?
What is a Mashup?
A page or collection of Web pages that can be viewed and modified by anybody with a Web browser and access to the internet.
A method of person-to-person communication in which users type short text messages from mobile phones.
What is Text Messaging?
A business trend that seeks to simplify and integrate all forms of communication. Also a set of technologies that enable voice to be converted into text, and vice versa
The practice of creating networks of friends, associates, and clients who can discuss topics in common. Online social networking is a powerful concept used by individuals and business worldwide.
What is Social Networking?
A data format that adds human-readable metadata to existing code so that the data can be processed by other software.
What is Microformat?
A data format for delivering Web content that is updated frequently.
What is a Web Feed?
A status indicator that conveys a person's willingness and ability to engage in communications.
What is Presence?
A technology that converts voice into data packets for transmission over a packet-switched IP network. Allows the use of the internet for real-time voice and video traffic.
What is Voice over IP (VoIP)?
A method by which a blogger receives notification when other bloggers link to his or her blog entry.
What is Trackback?
A Web 2.0 implementation by which Web data is contextualized with the addition of machine-readable metadata.
What is Semantic Web?
An application programming interface (API) that is used to transfer XML and other text data between a Web server and browser.
What is XMLHttpRequest?