Emotions
Thinking deeply about something, often repetitive
What is Rumination?
Adapting speech and style to match others.
What is convergence?
Classify this definition: Informational, critical, and relational listening.
What is listening?
Messages that refer to other messages, or communication about communication.
What is metacommunication?
What class is Dr. Rendleman currently taking at SPU?
Marriage and Family Therapy
Name this kind of influence: According to Interplay, emotions are influenced by culture, gender, and social norms.
What are social influences?
Language consisting of words and phrases that have more than one commonly accepted definition
What is ambiguous language?
What is the term for when a listener only pays attention to parts of a message that interest them and ignores the rest?
What is selective listening?
This type of communication climate is characterized by openness, trust, and mutual respect.
What is a confirming climate?
Where did Professor Rendleman run into a student outside of campus?
What is Key Arena or concert?
This term describes when emotions from one situation carry over and influence how we feel in a completely different situation
What is emotional contagion?
A pleasant term substituted for a blunt one to soften the impact of unpleasant information.
What is a euphemism?
In the listening process, this step comes after receiving and before responding.
What is understanding?
When people in a conversation mirror each other’s communication styles, emotions, or behaviors, they are engaging in this process
What is communication accommodation?
Which famous person's wife did Dr. Rendleman's former professor admire?
Classify these terms: Self-awareness, Self-regulation, Motivation, Empathy, Social skills
What is the 5 attributes of emotional intelligence?
This concept refers to the idea that the language we use shapes our perception of reality and influences how we see the world.
What is linguistic relativism?
This type of listening involves pretending to listen, while another type involves perceiving innocent comments as personal attacks.
What are pseudo-listening and defensive listening?
This theory suggests that we develop relationships based on an exchange of rewards and costs.
What is social exchange theory?
What name did Professor Rendleman consider changing to?
T. Darren Rendleman
Bob fails his exam and starts to feel really upset. Instead of getting angry, he takes a deep breath and thinks, “I can learn from this and do better next time.” This is an example of which emotional management strategy.
What is cognitive reappraisal?
This term describes language that seems to make a statement but is actually vague, misleading, or avoids responsibility, often used in politics or business.
What is equivocal language?
Jamie is sitting in a lecture where the professor is rapidly going through dense material. She struggles to keep up and starts to feel overwhelmed. Meanwhile, Alex is trying to have a conversation with a friend but is too stressed about an upcoming exam to focus on what they’re saying.
What are message overload and psychological noise?
What stage is this? Sophie and Ben meet at a party and chat about college and hiking. They exchange numbers, text about trails, and grab coffee a few times. They’re getting to know each other but haven’t formed a deep bond yet.
What is the experimenting stage?
What book did Dr. Rendleman write?
What is: Rule of Thumb: Ebert at the Movies?