Emotional Intelligence Basics
Honking, yelling, and chasing a car that cut you off, while your child is in the back seat is an example of what?
Emotional Hijacking
Name 3 Interpersonal Skills
(examples: active listening, teamwork, negotiation) answers will vary
What are the four domains of Emotional Intelligence?
Self Management, Empathy, Relationship Management, Self Awareness
Harsh criticism, inappropriate jokes, gossip, etc (answers vary)
A boss is constantly interrupting her employee, what is she lacking?
Self Awareness
What are the 3 factors of the interpersonal communication process? (*Hint: all end with -ing)
Bonus 2 pts* what is the order of them?
Meaning, Encoding, Decoding