True or False:
The denotation of a word is its subjective or emotional meaning, while the connotation of the word is its objective definition.
What is FALSE
100
Kelsey is planning for her retirement and is goal-oriented. This is evidence that Kelsey has a _______ orientation.
What is Future time orientation
100
Adrienne always asked questions in class to support the teacher. This is an example of:
What is Active Listening.
100
Research has shown that emotional ________ means emotions can spread from person to person.
What is Contagion.
100
In the third step of conversation, or _________, you get to the substance or focus of the conversation.
What is business
200
Beth was ignoring Anne’s presence and ignoring her communication efforts. This is a communication pattern known as:
What is Discomfirmation
200
The theory that holds that you establish a body buffer zone around yourself against unwanted touching or attack is ________ theory.
What is Protection Theory
200
True or False: One way to effectively respond to messages is to avoid being a thought-completing listener.
What is TRUE
200
According to the emotion wheel in the text, ________ is a combination of joy and trust.
What is Love.
200
Madison gets annoyed because her friend Susannah constantly tags her with cat memes on Instagram. Madison needs to tell Susannah to stop violating the maxim of _______.
What is quantity.
300
Madison hates babies and doesn’t find them cute, but when her friends exclaimed, “Isn’t our baby adorable?” Madison replied, “The cutest!” Which type of deception of Madison displaying?
What is Prosocial Deception
300
________________ theory holds that people typically react negatively to unexpected behavior, but people may evaluate some unexpected behavior more positively than normal behavior (for instance, when someone you like unexpectedly gives you a hug).
What is Expectancy Violations Theory
300
From our discussion about active listening, to ________ is to state in your own words what you think the speaker means and feels.
What is Paraphrase.
300
True or false: Joy, trust, disgust, and anger are examples of blended emotions.
What is False.
300
True or False: The order of the five steps in the five-step model of conversation is: opening, feedback, business, feedforward, and closing.
What is False
400
Recently, a law was passed that banned lawyers from referring to women as “honey” or “darling” in court. This an effort to decrease:
What is Sexist Language
400
Sam sits on the bus and decides to set his backpack and grocery bags on the seat next to him so that no one sits next to him. He wants to claim a certain amount of space for a comfortable bus ride. In this situation, Soto is displaying ________.
What is Territoriality
400
In ________ listening, you attempt to feel as the speaker feels.
What is Empathetic.
400
In regard to expressing emotions, "owning feelings" means _______.
What is taking responsibility for your feelings.
400
Regina tells Gretchen, “Wow! It looks like you’ve finally lost a few pounds”. This is an example of _________.
What is Backhanded compliment.
500
According to the principles of verbal communication, because messages are in _______, many different interpretations can arise from a single statement.
What is People
500
________ is the study of spatial communication.
What is Proxemics
500
Bernie often uses words that would be unrecognizable to individuals outside his farming career. These words would be considered:
What is Jargon.
500
Lori arrived at work in a happy mood, but began to have negative feelings after talking with her angry co-workers about how frustrated they are with a new policy their manager had just implemented. This is an example of which of the following?
What is emotional contagion.
500
Staying on topic with what is relevant to the conversation follows the maxim of _______.